Show:
TigerConnect Acronyms
Physician Scheduling
Messenger
Roles and Teams
Uniquely Jackson
100

TCPS

What is TigerConnect Physician Scheduling?

100
This is the term for a shift-based assignment in TigerConnect scheduling.
What is a job?
100

I use this when I want to pause the notification sound in TigerConnect.

What is Do Not Disturb

100

This is how many people can occupy a role at one time.

What is one?

100

This is where Jackson staff can go to find the full provider schedule.

What is the JetPortal?

200

CCP

What is Clinical Collaboration Platform?

200

This is the link that shows all the daily schedules for a given customer.

What is a microsite?

200

You use this to send an urgent message that needs to be addressed immediately, indicated by an exclamation point on the messaging screen.

What is a priority message?

200

This is how many roles someone can occupy simultaneously.

What is one or more?

200

This is what Jackson staff enter as their username when logging into TigerConnect.

What is their Cerner username, followed by @jhsmiai.org

300

PCM

What is Ptient Context Messaging?

300

This is the URL for TigerConnect Physician Scheduling, where schedulers go to log into the system

What is schedule.tigerconnect.com?
300

These are the 3 message status categories.

What are sent, delivered, and read?

300

This is how most providers are opted into their roles in TigerConnect.

What is integrated via TCPS?

300

These are the systems that TigerConnect Physician Scheduling is integrated with at Jackson

What are UM Amcom, MD-Staff, and TigerConnect Messenger?

400

UAT

What is User Acceptance Testing?

400
These are specific communication instructions for a specific group or provider.

What are protocols?

400

I can use this feature to easily pass along a message to someone else in TigerConnect.

What is Message Forwarding?

400

This is how most non-providers opt into their roles in TigerConnect.

What is done manually using the opt-in button?

400

This is the process for requesting a new role, team, or schedule in TigerConnect.

What is a CSC ticket?

500

MDV

What is the Merged Daily View?

500

This is what providers can use to request a shift swap with another provider.

What is the TCPS app?

500

This is how long messages last in my TigerConnect inbox.

What is 5 days?

500

This is how roles and teams are organized in TigerConnect.

What is tagging?

500

This app may be preventing some UM providers from downloading TigerConnect.

What is Ivanti?