Non Verbal Cues 1
This is what you do if one of your tables is out of tap water?
What is walk water to that guest and any guests around them?
We see a credit card on a check presenter. This is what we should do.
What is process the payment?
This phrase means taking soiled plates out of your teammates hands so that they do not have to talk to a table holding soiled plate.
What is tandem bussing?
These are the producers of our Flour Tortillas?
What is Mejorado?
This is what we do when a guest is 10 ft away.
What is we make eye contact and smile?
There are no water glasses on my table at my greet which means my guests ordered this
What is bottled sparkling water?
We see 2 credit cards on a check presenter. This is what we should do?
What is split the payment in half unless told otherwise?
This is what you should do if you see a host wiping a soiled table.
What is bring s table set out and set the table?
We recommend 3 of these per person
What is tacos?
This is the furthest distance that Nick has run (it is longer than a half marathon).
What is 21miles?
A guest looking around when everyone else at his table is eating would mean this
What is the guest needs something to enjoy his entree?
We see someone drink a margarita faster than their friends. Their drink is empty and their friends have a third left. This is what we should do.
What is offer everyone at the table a refill beverage?
This is how many pitchers we take any time we are walking water
What is 2?
This type of tortilla that we offer is Vegan.
What is flour?
This is what every mementor should do after using the restroom.
What is do a restroom check and then wash my hands?
A guest has his elbows covering his empty plate. His wife is still eating. You try to remove the plate and he says no. This is what we should do.
What is communicate a no mani to the rest of the team.
Guests are ready to leave and they have half a bottle of wine left. This is what we should do.
What is offer to cork the wine, bring a wine -to go bag, place the receipt and wine bottle in the bag, and seal the bag?
This is the definition of easy ring.
What is when you ask a teammate, already on a POS terminal, to ring one or two simple items on a check for you so that you do not stand and wait for the terminal?
These two dishes are considered our spiciest.
What is filet taco and shrimp aguachile?
These are the names of our two chefs (not including Jackson).
Who are Marco and Chaparro?
What is bring fresh plates?
What is greet the table, find the homebase server, and make sure they know they are sat on that table?
This is the number of margaritas I expect you to carry?
What is 4?
These are the ingredients in the reina salad.
What is roasted chicken, honey vinaigrete, jitomate, corn, jicama, almonds, queso fresco, and masa croutons?
These are the Holidays that we are closed on.
What are Fourth of July, Thanksgiving, Christmas Eve, Christmas Day, and New Years?