DEALERTRACK
SEEING SPECIAL ORDERS
WHAT IS 61 SPECIAL ORDER SCREEN
ITS RED
WHAT IS CLICK ON IT. (ALWAYS CHECK TO SEE IF A PART NEEDS TO BE QUOTED OR ORDERED. )
VEHICLE IDENTIFICATION
WHAT IS VIN NUMBER
CUSTOMER
WHAT IS CUSTOMER INFO
21-24 NISSAN
WHAT IS THE PARTS CATALOG
CREATING A CUSTOMER QUOTE / HOLD
WHAT IS 92/93 FUNCTION FOR QUOTE OR ACTION TAB FOR HOLD
ITS HERE
WHAT IS PRINT OUT THE QUOTE SHEET, PICK UP ITEM AND CHAT ADVISOR / TECH
3 PIECES OF INFORMATION NEEDED TO HELP A CUSTOMER
WHAT IS NAME, PHONE NUMBER AND VIN
AVAILABILITY
NOT A NISSAN
WHAT IS START WITH AUTOZONE AND CALL A DEALER IF YOU CAN NOT FIND IT.
TYPING NOTES INTO A WORK LINE
WHAT IS FUNCTION 23
READ IT
SUPPLIED PART NUMBER
WHAT IS OFFER TO VERIFY PART FITS THAT VEHICLE. (OR NOTE THAT YOU DID NOT LOOK UP THAT PART)
COMPLETING ORDER
WHAT IS FUNCTION 90. 2 COPIES AND INTO THE ORDER BIN
USED CAR INVENTORY
WHAT IS USE ALL AVAILABLE RESCOURCES TO FIND THE CHEAPEST OR FASTEST OPTION.
CLOSED RO'S
WHAT IS FUNCTION 77
IT'S BLUE
WHAT IS MISSING APPROVAL OR INFORMATION
WHAT IS MAKING SURE PRICING IS CORRECT, AND PO NUMBER
IT'S ORDERED
WHAT IS CHECKING FUNCTION 61
I CANT FIND IT
WHAT IS TALK WITH THE TECHNICAIN. THEY WILL ALWAYS HELP
WHOOP'S I NEED TO FIND IT
WHAT IS TRANSACTION ANALYSIS, STOCK ORDER STATUS, STOCK ORDERS RECIEVED
THE FULL CYCLE
WHAT IS ESTIMATING, APPROVAL, ORDERING PARTS, PICKING UP PARTS AND VERIFY PARTS ARE BILLED.
ORDER THAT
WHAT IS PAYMENT INFORMATION
I MESSED UP
WHAT IS ORDERING PARTS INSIDE THE RO
IT'S NOT AVAILABLE IN THE CATALOG
WHAT IS CALL NISSAN DPIC (EXT 128)