BILLING
DOCUMENTATION
HR
GENERAL
QA
100

This email is sent by billing the first of every month.

What is insurance eligibility?

100

The timeline to submit both daily notes and evaluations.

What is 48 hours? 

100

This system used by HR is where a therapist will update their address.

What is ADP? 

100

A patient’s full name should be added in the subject line for which system.

What is zoho ticket system? 

Bonus: What is email? 

100

This is the newest department to be added to the zoho ticket system.

What is processing department? 

200

T/F R62.0 can be used as a primary diagnosis code for Amerigroup patients.

What is False?

200

T/F A therapist should submit a visit note with a time error.

What is false? 

200

In regards to benefits, this acronym PDF stands for.

What is professional development fund?

200

Contact IT by end of February to complete this process.

What is the microsoft intune update? 

Bonus: Deadline is March 3rd 

200

Incidents or safety concerns should be reported to which entity first?

What is your CM? 

300

After how many days can a note or eval no longer be billed to most insurances.

What is 60-90 days?

300

EVV corrections are submitted to this department.

What is therapy relations? 
300

This document needs to be reviewed and acknowledged in ADP.

What is the 2025 Employee Handbook? 

300

Patients with these acuity levels cannot be put on hold per caregiver request.

What is red, yellow and orange? 
300

Name 3 potential safety concerns you may encounter in the field while working.

What is animals in or outside of home, loitering, cluttered house, suspicious person, suspicious activity, after dark, unsanitary living conditions, etc? 

400

This code is not to be used for OT and PT evaluations.

What is R48.8?

400

An evaluation that is sent back for corrections should be completed in what timeframe.

What is 24 hours? 

400

This renewable is required to be uploaded and submitted in ADP twice per year.

What is auto insurance? 

400

This number 201-474-2931 should be saved in your contact list as…

What is Alert Media? 

400

The therapist is required to enter a discharge notification for these scenarios.

What is caregiver request and DNQ for SOC and recerts? 

500

For Amerigroup insurance, what 2 codes cannot be combined with any R code.

What is F80.2 and F84.0?

500

The purpose of this note is to provide progress of goals and justify the need for continued services.

What is a progress note? 

500

Lookback period runs this long. Bonus points if you know dates.

What is 1 year? 

Dates: 10/11/24-09/26/25.

500

This form is required for all SOCs and the score over 10 requires a journal note and referral.

What is the fall risk assessment form? 

500

IV team responsibilities include which payors and which category are they under in the zoho ticket system.

What is insurance verification for all commercial and self pay patients? what is authorization tab in zoho?