This person is responsible for laundry.
Who is everyone?
Post-surgical patients need to be checked on this often.
What is at least every 30 minutes until temp is normal and patient is moving around?
This insect transmits heartworms.
What are mosquitoes?
What is preanesthetic lab work?
This must be given to a client prior to scheduling a surgery.
What is an estimate?
This should be done after speaking with a client.
What is put in a c-comm?
The amount of time an estimate is valid.
What is 60 days?
These parasites are stopped by Interceptor Plus.
What are Heartworms, Roundworms, Hookworms, Whipworms, and Tapeworms?
These are the parts used for an In-House full blood panel.
What is a CBC, Chem 17, SDMA, t4, and Lyte 4?
This is the proper way to answer a call and place it on hold.
What is, thank you for calling SRAC this is NAME, is this in an emergency, or may I place you on a brief hold?
This is our clinic's Mission Statement.
What is, we provide you with compassionate guidance to keep your furry family members happy, healthy, and with you for many years?
This is our time goal for getting exams started once roomed.
What is 2-5 minutes?
Our intestinal parasite exam via IDEXX checks for the following antigens along with a fecal float.
What is Roundworm Antigen, Hookworm Antigen, Whipworm Antigen, and Giardia Antigen?
This is usually the best choice for lab work for a young animal undergoing a spay.
What is the Pre-Op Profile?
These 3 things are important to do if scheduling a NP/NC.
What are, input them into Pulse, collect contact information, and contact previous vet history.
This is the best time to schedule a recheck for a client.
What is in the exam room prior to the dismissal?
What are, CHS form, SRAC form, CHS bag tag, and a sympathy card?
This is the length of time needed for an animal to test positive for heartworms after the initial infection.
What is at least 6 months?
This blood tube should be avoided in Phenobarb or ACTH tests.
What is a Serum Seperator Tube?
This is the information that should be included when scheduling an appointment.
What is the patient coming in, a clear, brief description of why they are coming in, and your initials?
These are our clinic's core values.
What are, Excellence in patient care, Professional interactions, and Commitment to education?
This is the proper way to correct a missed punch on the time clock.
What is clocking in/out at the current time and putting a note about when your real clock in/out time was? ***If correcting a clock out, you will still need to clock in.***
This is the protocol for getting Heartworm prevention or a written script with no Heartworm test
What is test with us get a written script or sign a waiver and get prevention from us?
Canine t4 test should be ran at this time.
What is 4-6 hours post the morning pill?
This is what information you need to get from a client if they call with a toxin ingestion.
What is who is the patient (if not a current client be sure to ask species/age/weight), what did they eat (get specifics), how much did they eat, how long ago did they get into it, and how is the pet currently doing?