Plan
Air Canada's Station Emergency response manual is referred to as what publication?
Pub 420
Who is responsible for opening the station emergency Operations Centre?
Response Coordinator
There has just been a crash on the field and passengers from the downed flight have arrived at the terminal. Passengers are frantically asking questions and require additional company information. Which role is required to address their concerns?
Passenger Centre Representative
This plan is first and most critical response to the accident. Bridges the gap between the accident and the arrival of the special assistance team.
The Station Response
This individual will participate in the EOC and collaborate with the airport authority, Airport Police, Emergency Medical Services and other local agencies to ensure the response is efficient and thorough.
Airport Authority Emergency Operations Centre Liaison (EOC Coordinator)
You have just been informed that passengers are being transported to the local hospital. Who do we need to dispatch?
Hospital Team Representative
Where is Jazz SOC located?
YHZ Halifax
This person reports to the assistance coordinator and is responsible for matching uninjured passengers to friends and relatives.
Reunion Centre Representative
You come across laws and regulations that are specific to your station but are not included in the manual. Who do you notify?
Emergency Management via emergencyresponse@flyjazz.ca
How many parts makeup the Station Emergency Response Plan?
5
This person is responsible for setting up a private location for friends and relatives to gather and receive information about the event.
Family and Friends Centre Representative
I just received word that there has been a crash on the field. When able, I am dispatched to the site and I keep the passenger centre informed of incoming passengers.
Accident Site Liaison
Which response is the most important and immediate part of the station response to an accident?
Humanitarian Response
This position is responsible for managing the humanitarian response to an emergency.
Assistance Coordinator
The police have interviewed survivors and have determined there was no criminal act involved in the accident. Who takes over the response?
The National Investigative Authority