CARE+
Putting yourself in the place of another. Treating others with kindness, concern, and generosity.
What is COMPASSION?
I am a positive ______________ of the hospital and health care system.
What is AMBASSADOR?
As a patient it is important: I am treated with compassion and respect, in a system of mutual accountability, within a culture of excellence.
What is the Patient Declaration of Values?
I can get my morning coffee, breakfast, and lunch here.
What is Tim Horton's or La Prep?
President and CEO
Who is Eric Vandewall?
I take responsibility for resolving problems. I ask for help when the matter exceeds my ability, scope, or authority.
What is Accountability?
Make a short statement, then ask open questions.
What is Get Them Talking and Keep Them Talking?
Consists of patients, family members, caregivers in an advisory role, partnering with JBH.
What is the Patient and Family Advisory Council (PFAC)?
Schedule, Hours, Time Punches, Request Time Off, and Shift Swaps, biometric (fingerprint).
What is Kronos?
I wash or sanitize my hands before entering a patient room.
What is Moment 1 of the Four Moments of Hand Hygiene.
I go the extra mile to help others. I assist even if it is not within my normal duties.
Look people in the eye and smile, point your heart at them, and synchronize your posture and pace of speech.
What is Send the Right Signals?
A hospital wide review that takes place every four years.
I can go here on my break to meditate or relax in a massage chair.
What is the R Lounge?
50,731
How many Emergency Dept visits did JBH have last year?
I seek opportunities to deliver exceptional quality, safe patient centred care.
What is Excellence?
It can be implied or express.
What is CONSENT?
Doing the right things, at the right times, every time, to achieve the best possible outcomes and results.
This committee conducts monthly workplace inspections.
What is the Joint Health and Safety Committee (JHSC)?
MSRA, VRE, CPE, C.Difficile
What are ANTIBIOTIC RESISTANT ORGANISMS?
I am professional in my communication with others in the workplace.
Those in the healthcare team who are actually involved or assisting in the provision of care for a patient.
What is the Circle of Care?
When you have to judge what is right or wrong, choose between options, or make a difficult choice.
What is an ethical dilemma?
I need to be re-fitted every 2 years.
What is mask fitting (for N95s)?
I am posted outside of a patient room indicating required PPE.
What are Additional Precautions?