Who The Heck?
Huh?...
Operations is my jam
Product Corner
JCA Trivia
100

Has been employed by Aetna for 33 years!

Who is Sandy?

Sandy has been on the JCA team 11 years July 1st.  and the longest tenure at Aetna of anyone on the team (34 years on August 12th)  

100

This is JCA's closest (proximity) Provider Group to where we are today

Who is Town of West Hartford?

100
For the member, this prove proof of coverage.

Member ID Card

100
The MEP (Member Engagement Platform) program is now referred to as this

What is Aetna Health Your Way

100

Plan Sponsor that has been with JCA the longest

Who is MLB?

Extra credit: when do they renew?

200

Weighed only 3 pounds when this AL was born

Who is Hollie?

200

This is the state / region or country that THE TORONTO CITY SCHOOL DISTRICT is located

What is Ohio?

200

In this payment arraignment, the TPA issues provider payments.

What is JCA Flex?

200

ACO is the acronym for this type of product. 

What is Accountable Care Organization?

200

This is "about" the number of active RFP's JCA is currently working

What is 11?

(potential membership of 126,425)

300

HATES!!! Peanut Butter!

Who is Melissa H?

300

837/835

What is the transmission protocol used to pass FTP files between Aetna and the TPA/BP?

300

This is the primary agreement document signed by the Plan Sponsor/TPA and Aetna 

What is the Master Service Agreement (MSA)?

300

What does PADU stand for?

What is Preferred, Acceptable, Discouraged, Unacceptable?

300

12,948 represents 5% of ...

What is 5% member increase from 2024?

400

This AL never saw snow or flew on a plane before the age of 21

Who is Sarah?

400

The only fully funded (FI) Plan Sponsor

Trick Question - Why would you even think there is a Fully insured customer in JCA!

400

This is the smallest plan sponsor for the JCA book of business

Who is Burlington County Bridge Commission (170 average members)

400
This program has 10 products including Payment Policy Management and a Cloud Editing Solution (just to name 2)

What is Claim and Code Review (CCRP)?

400
This major event happened in September of 2024

What is Mike joined the team?

500

Owns 7 guitars, a violin, a mandolin, and 6 African drum's

Who is Mike?

500
This team member has the latest departing flight tomorrow

Who is Gilbert? (3:05 PM)

500

This is Aetna's turn around time goal when pricing/editing claims 

What is 8 calendar days of receipt from provider?

(TPA goal: adjudicate and return 80% of claims to Aetna w/in 14 calendar days)


500

This is the year that Taft-Hartley was passed

What is 1947?

500

This Plan Sponsor membership jumped from approximately 800 to over 2500 in January.

Who is Local 670?