Universal Precautions are?
What is Hand Hygiene and PPE (Personal Protective Equipment)
I wear my Name/ID badge
What is DAILY
Where you can find Policy and Procedures
What is in the Intranet until the HR Hub
JCAHO stands for?
JOINT COMMISSION ACCREDIDATION OF HEALTH CARE ORGANIZATIONS
This is the process for managing electronic medical records when the information systems are unavailable?
Downtime forms
What is: Timeouts (Procedures/Surgery), Patient Identification, Labeling Specimens, Universal Protocol, Infection Prevention and Medication Management
This outlines your responsibilities as employee
What is your Job Description
Where can you will find information regarding JCAHO
What is
This event is when a patient suffers an unanticipated death, or major, permanent loss of function that is not related to the natural course of their illness or underlying condition. The patient’s loss of function could be physical, mental, or emotional.
What is a SENTINEL EVENT
MSDS stands for?
Employee health screening consists of
What is Flu Vaccine and TB screening
Describe how you ensure patient confidentiality
2 patient identifiers ; Complete Name and DOB
Lock your computer when you step away
Call Code Grey
Department and Location
3x
When code is clear; 3xs
Examples include: Hand hygiene, using masks when sick, isolation protocols for patients, training, appropriate PPE, following disinfection procedures in between patients/clients. Complying with the annual employee health screening protocols.
Infection Control
Name two methods of Hand Hygiene
Soap and Water
Alcohol Based Solution
This is for double points;
Name all the Emergency Response Codes
Red
Blue
Orange
Gray
Silver
Amber
Zero
Enternal Triage ; External Disaster
Internal Triage ; Internal Disaster / Emergency
Plan seeks to enhance the health of our patients,
clients, individuals and residents, and enables us to achieve our vision and mission in all that we do by
continuously improving the degree of excellence of our services, processes, provider and support staff
performance, and decision-making skills. This approach enables us to address the overall health of the system
by improving the experience of care, improving the health of populations and reducing per capita costs of
health care. All departments within the organization participate in monitoring and implementing quality
improvement strategies to improve services.
Quality Improvement Plan ; SharePoint
This is part of the new patient packet, and is also posted in the lobby of each clinic.
clients/patients’ rights and responsibilities
How to respond to a JCAHO surveyor
Listen and stay calm.
Think carefully before answering a question.
Only answer the question asked by the surveyor. You do not need to elaborate.
If you don’t understand a question, ask for clarification.
Whenever possible, mention our practices and procedures that support your answers.
Show enthusiasm and interest!
Show off your successes and the things you know and do well.
Exhibit pride in your department.
It is understandable that you might be nervous. Just take a breath and take your time. The surveyors are asking you about things that you do every day, try to relax so that the good patient care you provide can shine thro
When Should you practice Hand Hygiene
What is;
Where you access In Service Trainings ;
Relias
This Binder contains all safety related activities, meeting minutes, emergency site plan, phone tree, emergency supplies inventory, drill documentation, incidents, monthly site building inspections, HVA for the county, annual fire safety inspections
HEALTH AND SAFETY
This is the DAILY DOUBLE;
An independent, not-for-profit organization, accredits and certifies more than 20,000 health care organizations and programs in the United States. accreditation and certification is recognized nationwide as a symbol of quality that reflects an organization’s commitment to meeting certain performance standards
JCAHO
Anytime an Individual is expressing any sort of dissatisfaction with our Services
Grievance; where is it located ; SharePoint under Administration Patient Grievance.