Emotional Intelligence
The ability to manage both your own emotions and understand the emotions of people around you
How do I describe my emotional intelligence?
Leave the area. Walk out of the office, break room.
How can you physically avoid Office Gossip?
Appropriate appearance, body language, topics of conversation, behavior.
Does each job have the same expectations of appropriateness?
This gives you awareness and perspective.
What is Failure?
You control your emotions; they do not control you
What does Emotional Intelligence look like
Do not add anything to the conversation, change the subject, say something positive.
How can you conversationally avoid Office Gossip?
What are some ways we can increase our competence?
Milton Hershey, Steve Jobs, Walt Disney, J. K. Rowling, and Michael Jordan.
Who are successful people who failed?
Competence, Knowledge, Conscientiousness, Integrity, Respect, Emotional Intelligence, Appropriateness, and Confidence.
What are the 8 Qualities of Professionalism?
Self-awareness, Empathy, Emotional regulation, Motivation, Social awareness, Social skills, Communication, Conflict resolution, Self-management
What are examples of Emotional Intelligence