FY24 Hindsight
$22,403,300
What was our final volume for FY24
Build a customer obsessed culture, drive conversion, and create winning teams
What are ways to achieve our strategic priorities?
Gigi's sister was photographed carrying this bag?
What is the Brooklyn?
It will help us give our customers a seamless shopping experience, recruit more customers across the value spectrum, and is key to our growth—and it’s already working!
Why are we launching One Coach?
Tiffany Blue, Steel Grey and Black
What are Jeff's favorite colors?
Needs to be 2% of our sales - ours was $45,600 on the year or 0.2%
What is the Influenced Sales goal for the store?
Increase productivity and grow sales / acquire new customers
What are the company FY25 Strategic Priorities?
The opposite of when you are alive and think something is funny!
What is "I'm dead"
Product, marketing and service changes
What else can we expect from One Coach?
1 son -16 years old
How many kids does Jeff have?
20% and almost $3.8 million over FY23
What were our sales results?
What are the Western Region 3 Pillars?
She was the highlight on the floor of our store now she sits back of front!
Who is Tabby??
100% processed, no plastic, no wrapping, no tags and strap details.
How do we want our One Coach product presented on the sales floor?
Trenta Sweet Cream Cold Brew
What kind of coffee does Jeff drink?
70 and 9.0 with 102 surveys
What were the results from Client Loop for the store?
Clienteling / Events
Coach Cares
SDA
What areas are we focusing on in Store 3828?
When you do something really cool and people like it!
What is "you ate"?
Flagship - Hybrid
What assortment of One Coach product does our store receive?
Dirty floors and finger prints on the doors
What are 2 things that drive Jeff crazy?
$164.60 and 1.80
What were our ADT and UPT after taking out porter sales?
360 hours
What is our Coach Cares goal?
Coach was named the "it" brand by this generation due to Tik Tok influence.
Who is Gen Z?
Excluded from promotions and customer discounts
Simple (2 things: selling stuff and stocking stuff)
BUT
Not easy (we deal with people and ambiguity every single day)
What does Jeff say about retail?