Overdrive/Libby
eBooks, including Kindle format
Audiobooks
Comics & Graphic Novels
Magazines
Video: The Great Courses
“I need to find a peer-reviewed article for my AP Psychology paper.”
Ebscohost
Explora: High School
Gale In Context: Global Issues
1,000 Books Before Kindergarten
(Early Education)
Beanstack
“My parents want to read with my children, but they don’t speak the same language.”
LOTE4Kids (bilingual picture books)
Overdrive (translations in several languages)
Hoopla (translations in several languages)
“I’m getting an error message in Libby.
It says I need to verify my account.”
Check Sierra for any account issues such as an expired card
Hoopla
eBooks & Audiobooks
Comics & Graphic Novels
Movies & TV
Music
Interactive Media
“My family has lived in San José for many generations. Where can I find information about our history?”
My Heritage
Newsbank: SJMN Archive
Sanborn Maps
“I want to help my children with their homework, but I don’t speak English well.”
Britannica Escolar (Spanish)
Tutor.com (Spanish, Vietnamese)
“Why can’t I check out anything from Hoopla? I haven’t checked out anything this month, but it says I’ve hit the daily checkout limit.”
Read the error message!
The collective daily borrow limit set by your library has been reached and will reset at midnight. Please browse and add titles to favorites so you can easily access them after midnight.
Cloud Library
eBooks, Lucky Day collection
“I homeschool my kids and I'm looking for materials for my 4th grader.”
Scholastic Teachables
Teaching Books
Learning Express Library: Grades 4-8 Educator Resources
Job Interview Coaching for Adults & Teens
(College & Career Pathways)
Linked In Learning
“I'm an international student and I want to keep up with current events back home.”
Pressreader (magazines in many languages)
Bookan (Chinese magazines)
Overdrive (magazines in several languages)
“I’ve been checking Coursera every day, but it’s always full. When will seats open up?”
Check the FAQs or Sharepoint for details about Coursera
Palace
eBooks & Audiobooks, from multiple vendors
“I’m travelling to Brazil next month and want to learn more about the culture.”
AtoZ The World or Global Road Warrior
Mango or Pronunciator
Worldmark Encyclopedias
U.S. Citizenship Mock Interview Practice
(Adult Services)
ProCitizen
“I teach adult ELL and I have a student who needs help with the basics. Do you have anything to help them practice outside of class?”
Pronunciator (has English classes taught in 144 primary languages)
Mango (has English classes taught in 21 languages)
“I read the New York Times online so often that I have the link bookmarked. But today when I tried to open it, the page wouldn’t load. What’s wrong?”
Verify that the patron is using the correct link.
Check the eResources page to see if the URL for NYT remote access matches the patron's bookmark.
Alexander Street
Recorded performances of theatre, dance, and music
Arts education & instructional videos
Documentaries & interviews
“I'm looking to open a new business and want to do some market research.”
Data Axle Reference Solutions
PrivCo
Rich's Business Information
Digital Skill Building Class
(Digital Equity)
Northstar
“I want to become a US citizen and learn more about educational or professional opportunities, but I don’t speak English.”
Learning Express Library: Recursos Para Hispanohablantes
ProCitizen en Español
“I downloaded the PDF version of an eBook, but when I try to open it in Adobe Digital Editions it says E_ADEPT_REQUEST_EXPIRED.
Help!”
Create a ticket to escalate to ERT