TV
What is exclusively included in the Gold package?
What is Starz, Starz Encore, TMC and Digi Tier 2 and Silver?
We do not charge for the modem. True or False?
What tab do you go to find a potential outage?
The node tab.
Sweet Tea
What is exclusively included in the Silver package?
HBO, Showtime and Select and Digi Tier 1
How much is WiFi?
Email Helpful Hints are under what section of Gateway?
Knowledge
If the provisioning on the account is correct, the provisioning state should be what color?
Green
What is my favorite color?
Brown
A DVR is a cable box that has recording functions.
What is Internet Ultra?
What tab in Gateway do you find the equipment on the account?
Device Management
What tab do you use to find T4 timeouts?
Logs
What is my last name?
Vasquez-Chavis
How many channels can you choose in the Choice streaming package?
10 channels.
What speeds are Internet Gig?
940 X 35 MBPS
What tab in Gateway do you use to find the Channel Lineup?
Tools
What are the 4 types of quarantines?
Where is Kendrick from?
The Bronx, NY
What package is geared to Spanish speaking customers?
Mi Plan Latino
What are the 5 ways to search for an account in Gateway?
Name, Address, Phone Number, MAC Address, and Account Number.
Where do you find historical signal levels?
Signal Levels
What is my nationality?
Puerto Rican, Dominican and Congolese