General Knowledge
SOAP
What is disrespect?
Levels
General Knowledge 2
100

Are you allowed to step before staff responds with "step"?

No, resident is supposed to wait until verbal response is given allowing resident to step.

100

True or False: SOAP time can be extended if resident is non-compliant and not following SOAP rules.

True

100

Staff has redirected an inappropriate behavior multiple times in a stern manner.

No, it is not disrespectful because client should correct behavior after being redirected by staff.

100

What is the form needed to move up levels?

L.A.R. (Level Advancement Request)

100

True or False: sharing or bartering items cannot result SOAP.

False. Sharing or bartering items can result in 24 SOAP.

200

TRUE or FALSE: Touching peers can result in SOAP.

True. Touching peers can result in 24 SOAP.

200

When walking away from the day room without permission, is it 24, 48, or 72 SOAP?

24 SOAP.
200

TRUE or FALSE: When staff tells a client to be aware of personal responsibility (mind your business).

False. Client can avoid issues with peers by not inserting themselves into others business.

200

What 2 levels can wear personal clothing?

Irene and Athena

200

What is the correct response when given an instruction from staff?

"Yes ma'am, thank you ma'am" or "Yes sir, thank you sir". 

300

How many items of clothes are allowed in personal cubbies?

1 pair of pants, 1 shirt, 1 underwear, 1 pair of socks.

300

When resident hits staff member it is an automatic ____ SOAP.

72 hour SOAP

300

Are insulting jokes disrespectful to peers?

Yes, they can effect a peer's self-esteem.

300

Before moving up to Abeona level, what 3 things must be learned?

Names of staff and clients, Program Handbook and Level System, and Orientation Checklist

300

How many sheets of loose paper is allowed?

10 sheets, including envelopes. 

400

What is considered contraband?

Glue, spray cans, permanent markers, weapons of any kind, MP3 players (level appropriate), drugs and alcohol, sharp objects, extra clothing, more than the allowed amount of loose paper.

400

When involved in time outs, what can lead to SOAP?

More than 3 time outs in a shift and/or refusing timeout for over an hour.

400

TRUE or FALSE: Saying comments under your breath quietly to staff or peers is disrespectful. 

TRUE.
400

TRUE or FALSE: Can a clients level be dropped for behavior reasons?

TRUE. 

400

What consists of staff splitting?

Asking the same question to different staff, starting rumors between staff, sending multiple staff to do the same thing

500

What is the relationship healing model?

Hurt, admit, decide, share, confront, amend, forgive, healing, covenant

500

What are you allowed to participate in during SOAP?

Group rehab, group therapy, school and recreational activities (separated from group).

500

Explain why it is disrespectful to make comments regarding the food served to you.

It is disrespectful because the cook works very hard to provide meals to you everyday and you should always show gratefulness for a meal given to you. 

500

Can a client advance more than 1 level at a time? If so, what are 2 reasons why? 

Yes, if client has previously held a higher level and if client is being groomed for leadership.
500

What is expected of a resident during an ARG?

Resident should be respectful of peers and staff, maintain their cool, talk one at a time, verbalize feelings in an appropriate manner.