NLS
When checking to see when consent was received for phone numbers we look in this location.
What is the History Screen in Contacts.
The repair shop is preparing to do work on a borrower's vehicle. The Insurance Check will be issued to them.
What is after the work has been completed.
After paying off the loan, the title is made available to borrower after this many days.
What is 4 weeks after the payment clears and the account is closed (up to 7 weeks).
The three credit bureau names are.
What is TransUnion, Equifax, Experian?
What is 1 Business Day.
What is the relationship tab.
The insurance company is requesting a 20 day payoff the representative will do these two things.
What is provide the 20 day payoff and submit the insurance form to the insurance email box.
The name on the title will include this name.
1. Driveway Finance Corporation
2. Borrower
3. Co-borrower
Driveway Finance reports to the credit bureau on...
The first week of every month.
Debit/Credit Card payments are deposited after this many days.
What is 10 business days.
The dealership is requesting a 20 day payoff for a vehicle on an account that is 48 days past due, the representative will do this.
What is provide the 20 day payoff and send a physical to the borrower and co-borrower.
It takes this long for the insurance company to receive a letter of guarantee when requested.
What is normally less than 24 hours.
A total loss vehicle, paid off by the insurance company will have the title mailed to...
The insurance company that paid the balance of the vehicle.
The difference between a credit score and a credit report.
A credit report shows a listing of your credit history. A credit score represents what's in the credit report, shown by a number typically between 300 and 850. There are many different types of credit scores, and it's normal to have more than one. Lenders and credit reporting agencies use varying scoring models to calculate credit scores, and the score you view may not be the score used by a particular lender.
Physical Check payments are deposited after this many days.
What is 14 business days.
To re-generate the borrower's Welcome Letter, the representative will do this.
What is the Individual Reports, then:
- LAD Welcome Letter PB
- LAD Welcome Letter CB
On a total loss vehicle, GAP insurance takes this long to refund to the customer's account.
What is 6-8 weeks.
To remove a borrower or co-borrower from a title, the borrower or co-borrower will do this.
What is payoff or refinance the vehicle.
This menu in NLS allows us to see what has been sent to the credit bureaus.
Collector Screen | Loan Tab | Credit Bureau Reporting
ACH Transactions are deposited after this many days.
What is 21 business days.
The husband of the borrower of a vehicle in Illinois calls in to find out information about the loan, the representative will verify this information before continuing on to the account.
What is the PTT information.
Borrower was mailed an insurance repair check and will need to do this before cashing the check.
What is send to Driveway Finance Corporation to be endorsed.
Borrower will receive their title via one of two ways.
What is UPS or USPS (if sent to a PO Box).
To dispute inaccurate information on a customer's credit record in association with Driveway Finance Corporation, the customer service representative will do this.
What file a complaint using the complaint form. Credit Reporting Issue
While CashApp credit cards are unable to be used to make payments, CashApp funds can be accepted using this method.
What is checking and routing numbers.