Invalid Numbers
A Fulton county case becomes unable to reach, how many days after "opened date"?
What is 4 days
At what times during your shift should you fill out the Need More Calls Form?
What is: if you have no calls in your queue, at the beginning of your shift and at the middle of your shift.
example: my shift is 9-7; I would request calls at 9 after seeing I have no calls, and request calls at 2 if I have no calls.
This is the longest possible shift that does not contain a lunch break.
What is 5.5 hours
These team members act as liaisons between the VCC and local schools
What are the School Specialists
This supervisor graduated with an MBA from St. John Fisher College
Who is Mariah Doig
These team members hold a special license that allows them access to a database full of phone numbers
What is the LexisNexis team
Do you need to notify a supervisor if CommCare is running slow?
What is no
Request for schedule changes must be made before noon on this day
What is Friday before the upcoming week
In these two counties, we do not tag the school specialist.
What is Montgomery and Oneida Counties
This supervisor taught middle and high school English
Who is Lilia Sellyourjetski
If you mark a file as invalid number disposition, what do you need to do in the status section of the file?
What is leave it blank
What was the date that the Mohawk Valley Region began contact tracing?
What is June 1st, 2020
If I have a personal technology issue, I have this long to get it up and running before I need to call out for the day.
What is a half hour
What is:
Case ID, school name, last date attended, Bus information (if applicable), and extracurricular activities (sports, clubs etc.).
This Supervisor is a seasoned suit salesman
Who is Luis Santiago
CT assist search populates multiple numbers, what is the max amount of numbers you should try?
What is 3
What is none
DAILY DOUBLE
Which teams are playing in this years Super Bowl, and in what stadium is the Super Bowl being played?
Who are the Cincinnati Bengals and the Los Angeles Rams.
The game will be played in SoFi Stadium in Los Angeles, California
Who is the Montgomery County School Specialist?
What is there is no Montgomery County School Specialist
What was the most recently established county in the Mohawk Valley Region?
What is Fulton County (1838)
What are 3 identifiers that a number is invalid?
What is (any three are applicable):
Phone rings endlessly
Incorrect number
Phone disconnected
Service provider message
No phone number
Case is Unable to Reach
DAILY DOUBLE
Hospitalized cases in Oneida county are assigned to this person
Who is Debbie Gibbs
Are you applying for credit, leasing or renting, financing a purchase, or applying for government services? If yes, we’ve made it a lot easier for you to get proof of income or employment when you need it by visiting this website.
What is theworknumber.com
When is it appropriate to tag a school specialist?
What is when additional information is needed on school-aged contacts (i.e. invalid phone number, parent/guardian refusal, unable to reach)
This county originally contained all 6 counties of the Mohawk Valley Region.
What is Montgomery County