QA
What is our metric goal for QA?
80% OCP
85% Production
What's P360 use for?
Wc account information
Verification
Book events
What type of restaurant can we book in 7rooms?
Fine dining
Mention 3 categories of the guidelines?
Adherence to procedure
Greeting and closing
Sales
Where in p360 we can book giveaways? And what info should be included in the recap?
Events and offers
Where, when, pick up time and item
What is the option we must select for Xcard Amenity on the properties and tags ?
HW Amenity and Casino 1: 30$
Verification for zip code yes and no
Yes: Email
No: email, addresd and phone number
What's the name of the tab that we should not use in P360?
Gaming info
If guest is late, how long do we hold the reservation?
15 min
What is an auto Fail?
Zero in a qa evaluation
Mention 4 tabs from p360
Dashboard
Gaming info
Contact an preferences
Reservations
Transactions
What is the cancelation policy for restaurants?
24 hours prior reservation time
Mention 2 examples of auto fails
Verification
Being rude or condescend to the guest
Where can we reset the password for a guest?
Contact and preferences
What is a large party request and where do we submit the request? Mention the name of the form
Reservation for many people and it's done in The zone (Form large party request)