Everyday Business
This native app/can "Get everyone in the same room. Even when there is no room.
What is Group FaceTime
This is the percentage offered we aim to hit AppleCare+ qualifying products.
100%
This is the day at Apple Retail employees that wearing green shirts in 2021.
What is "Today"?
This app gives you personalized access to solutions for all of your Apple products and services.
What is the Apple Support app?
This is what you need to backup a Mac.
What is an external hard drive?
This app allows you to "Create and share checklists with your team."
What is "Reminders"?
This is the per incident fee for any damaged AirPod model when you have AppleCare+.
What is $29?
This is the launch date of iPhone 13.
What is "un-announced'?
This is the phone number to reach the Apple Online Store for placing an order or checking order status.
What is 1-800-MY-APPLE?
Showing these to your customer allows them to express their personality as well as dress it up or down.
What are "Apple Watch Bands"?
This native app allows you to "Keep everything in one place and access it anywhere."
What is "Files"?
What is the benefit of AppleCare+ when you lose an AirPod.
What is "no benefit"?
This is the date of the spring 2021 Apple Event.
What is April 20th?
Built into iOS, this app allows you to learn new tips and tricks about you products.
What is Tips?
Your customer has so many passwords that they can't keep track of them all. You recommend this.
What is iCloud Keychain?
This native iOS app allows you to "Collaborate on presentations in real time."
What is Keynote?
This is the per incident fee for a lost or stolen device for the current iPhone line up.
What is $149?
This is the date that Earth Day is celebrated.
What is April 22nd?
This is the phone number for AppleCare.
1-800-CARE/1-800-275-2273
Your customer complains that they don't get good wi-fi signal in the far bedroom. You recommend one of these.
What is a mesh network?
This app allows you to "Scan and sign documents in a snap."
What is "Notes"?
This is where you go to renew your iPhone AppleCare+ once your 2 year plan expires.
What is iPhone settings?
This is the year the the first Apple Macintosh was released.
What is "1984"?
This is where you setup a virtual personal session for a customer who is in the store.
What is "bookmarks" on an in store Mac?
Your customer is a creative professional and is really interested in the M1 chip. You should immediately do this with them.
What is check for app compatibility?