Misc
The effective date of a New OC Claim is always.
What is Monday prior to the expiration date of the Original Claim that expired.
One form of ID we cant go without when we have ID controls.
What is the Social Security Card, signed, front and back.
Earliest you can punch into the system.
What is 7:45
Name claimants options to send in Docs
Online portal, fax number or mail in.
The status the new claim needs to be in for New Ocs that didnt make 10 times the benefit rate.
D status for Defaulting back into the expired claim
Theres an ID control in Session C and claimant is calling for missing payments. (No IDs in KW, No ID.ME) I then.
What is request 3 forms ID. Valid, signed and front and back. Advise instructions on how to send.
Calculating the amount earned between LDW on the previous claim and LDW on the new claim is called.
What is checking 10 times the benefit rate of Original Claim.
2 places you can check for wage information.
What is UBTB and WGE2
The earliest effective date and last day worked we use for part time worker claims.
What is 1/18/2021
im doing certifications for 1/31/21, 2/7/21 and 2/14/21. Im using what 406 form?
What is 406-21.
Youre creating a new claim for a part time worker claiming part time benefits as of 1/18/21. I put this as the reason for seperation.
What is lack of work.
When is a claimant getting extensions on their claim instead of a new Original Claim?
What is when theres been no intervening work between the original claim and new claim/or no 10 time the benefit rate.
The difference between LG 406 and 406-21.
What is for certs 1/17/21 and before we use LG 406 and for certs 1/24/21 and after we use 406-21.
First thing to open after punching in and and to close right before clocking out.
What is Max/Dialer.
The control that trumps all controls.
What is MCU/Do not pay see log
Claimant calls in and said they certed wrong, i then.
Xfer to claim spec
I see the claimant has wages in another state. I tell him where the wages are. True or False.
False.
Claimant calls in and states the claim thats opened isnt theirs and they didnt file it. I dont see a mcu tag anywhere on the account or a do not pay see log message. I then.
Post a disqualification then refer then to the fraud number and NYS fraud website.
I see the claimant has an open claim in another state, i tell them where the claim is. True or False.
True.
Im sending my tally sheet over after my last call. I include what on my tally sheet.
I also send it over to what people before what time?
Certification dates(should always be that day, unless youre correcting one that got denied.) SSN with dashes, your name, manager name, dates in 1/31 4eds 2/7 eds 2/14 eds form. verif MMN Y, prior claim y or n and sent to bri y or n.
sent over to Shannon and Amanda by 4pm
The max amount of hours and gross wages a claimant can make per week and claim benefits.
What is 30 hours a week and $504 in gross wages.
Claimant calls in with an ID.ME verified in the comment log. The first thing I do.
What is check SIDI/IBIQ for claims or wages in other states.
Claimants LDW was 3/15/20 on Original Claim and 3/15/20 on the New Claim as well. I see wages in 4th Q of 2020 that claimant states are Severance wages that is greater than 10x the Benefit rate. Am i extending the claim or carrying on with the new claim?
Extending the claim, but also marking the 4th quarter of 2020 wages UN in the wage screen on the new claim.
Anytime I see a Banking GD control I then transfer to Claim Spec. True or False?
False. Banking GD is now handled through a list of verification steps followed by changing address, MMN and PIN if you believe its the claimant, then filling out survey gizmo