Misc
Misc
Misc
Misc
Misc
100

The effective date is based on what

What is the BYE the last day of work how many hours and if they made over $504

100

the SITE we can get a clmnts id verified

100

Earliest you can punch into the system.

What is 7:51

100

Name claimants options to send in EAD Docs

Online portal, fax number or mail in.

100

The status the new claim needs to be in for New Ocs that didnt make 10 times the benefit rate.

D status for Defaulting back into the expired claim

200

If there is a AM

What is request 3 forms ID. Valid, signed and front and back. Advise instructions on how to send.

200

Calculating the amount earned between LDW on the previous claim and LDW on the new claim is called.

What is checking 10 times the benefit rate of Original Claim.

200

I dont see a referred to ID.ME in the comment log but I see an ID control hold in session C. I refer them to the ID.ME website. True or False?

False. Only refer them to ID.ME when you see the referred to ID.ME in the comment log.

200

2 places you can check for wage information.

What is UBTB and WGE2

200

The earliest effective date and last day worked we use for part time worker claims. 

What is 1/18/2021

300

im doing certifications for 1/31/21, 2/7/21 and 2/14/21. Im using what 406 form?

What is 406-21.

300

Youre creating a new claim for a part time worker claiming part time benefits as of 1/18/21. I put this as the reason for seperation.

What is lack of work.

300

When is a claimant getting extensions on their claim instead of a new Original Claim?

What is when theres been no intervening work between the original claim and new claim/or no 10 time the benefit rate.

300

The difference between LG 406 and 406-21.

What is for certs 1/17/21 and before we use LG 406 and for certs 1/24/21 and after we use 406-21.

300

First thing to open after punching in and and to close right before clocking out.

What is Max/Dialer.

400

The control that trumps all controls. 

What is MCU/Do not pay see log

400

Claimant calls in and said they certed wrong, i then. 

Xfer to claim spec

400

I see the claimant has wages in another state. I tell him where the wages are. True or False.

False. 

400

Claimant calls in and states the claim thats opened isnt theirs and they didnt file it. I dont see a mcu tag anywhere on the account or a do not pay see log message. I then. 

Post a disqualification then refer then to the fraud number and NYS fraud website.

400

I see the claimant has an open claim in another state, i tell them where the claim is. True or False. 

True.

500

Im sending my tally sheet over after my last call. I include what on my tally sheet.

I also send it over to what people before what time?

Certification dates(should always be that day, unless youre correcting one that got denied.) SSN with dashes, your name, manager name, dates in 1/31 4eds 2/7 eds 2/14 eds form. verif MMN Y, prior claim y or n and sent to bri y or n.

sent over to manager, troy all claims, travis, rachel murray. all labor emails beofre 4pm

500

The max amount of hours and gross wages a claimant can make per week and claim benefits.

What is 30 hours a week and $504 in gross wages.

500

Claimant calls in with an ID.ME verified in the comment log. The first thing I do.

What is check SIDI/IBIQ for claims or wages in other states.

500

Claimant calls in and says certs were taken, i dont see them released and dont see any holds for them. I then. 

What is check KW for 406s, if in therecheck for dates of 406s. if over 3-6 weeks re add to tally. If no 406 in KW do 406 and add to tally. 
500

You see poss new hire block in Ric/UBWR you direct them to.

What is the New hire block number or online portal to do questionnaire. Dont release certs till the block is removed.