Resources
What is the name of the PS club for employees who love mountain biking and hiking?
Follow the Trail Club
What is the speed dial extension for COBRA?
760
What 4 groups is PS not issuing COCC’s for upon termination?
Silgan Unicap Packaging
Northwest Community Credit Union
Slocum Orthopedics
Timber County Coca Cola Beverages
Per Gloria's Group Status Information email from April 10, 2025, what is the name of the group not yet entered into Facets?
Suntado
What is the TOS code for an Office Visit with an Acupuncturist?
3521
What was the topic for the May 2023 mentor lesson?
Networks 2023
How many CSII’s are in Customer Service?
9
What information is required when asking a question in Call Assist?
Subject field: Member ID and full name or Provider Information (if not regarding a member) Message body: Claim #/ Benefit (Whichever applies), DOS, Provider, and what the question is question. What research has been done already (including resources and other applications used prior to reaching out)
What changes were made to the Colonoscopy resource page on 12/11/2024?
Removed reference to PHE
Who is the Director PHA Appointee currently on our Board of Directors?
Ed Dahlberg
Who is auto assigned as a PCP for Full Circle members?
Dr Kevin Rich
How many office locations does PS currently have?
9
When will FCO (Family Connects Oregon) launch in Curry county?
7/1/2025
If you were needing to send an Out of Pocket report to a member, what document would you refer to for assistance?
Section 9.2 Reports
How many benefits require exclusions to be quoted for standard policies?
15
Per the MarComm email from March 20, 2025 when did the You Tube link for the Colorectal Cancer Screening video go live?
3/24/2025
What benefit would you quote for CPT code 94014?
Lab based on place of service
In what Washington counties can a member on a Navigator plan not use First Choice?
Clark, Skamania, Klickitat, Wahkiakum, Spokane, Pierce, and Thurston
Would Vitamin D testing be covered under the routine labs benefit?
no- diagnostic labs
Who is our HR Business Partner?
Nanette Woods
How many times is Amazon mentioned in the Huddles?
8
What is the limit for presumptive drug testing for pain management?
12 units
When was the requirement to quote the DED and OOP disclaimer removed?
7/18/24
What is the 4th topic of Huddle 154?
Health Services Greeting
If a member has a question regarding Condition Support, what email address would you provide them to reach out to?
yoursupport@pacificsoure.com