Recruiting
What do New starts/hires need on their first day of onboarding to onboarded? ( 2 Items bonus + 1)
2 forms of ID
pen & notebook
Bonus- completed background check
What are the 5 steps to a conversation? (Bonus- What does REHASH stand for?)
Intro
Short Story
Presentation
Close
REHASH (Remember Everyone Has A Sale Hidden)
What is the cost of the Gigabit Speed Internet?
$99 without autopay
$89 with autopay
What are some new responsibilities you gain as a leader? (Give 2 responsibilities)
Embody 8 Steps to success
Interviewing
Running a car ride
Field Training
Running Impacts
What is our business model?
Entry Level- Sales and marketing
Account Manager
Assistant Manager
Branch Manager
How many rounds of interviews are there?
3
1st interview with hiring manager
2nd interview with account manager
3rd interview with branch manager
What is our system and 3 things we can control in the field?
3 laps
60 houses
30 Talk To's
5-6 Presentations
2-3 Vz
1-2 Inspires
PPA
Pitch. Pace. Attitude.
How long does the TV Test drive last?
2 Months
What are the qualifications for leadership?
8 Vz 6 Inspires 1 week
2 Vz 1 Inspire 3 days in a row
What are SMART Goals?
Specific
Measurable
Attainable
Realistic
Timely
A DOB is a 2nd round interview. DOB stans for Day of Observation.
What is Garden Theory and what does it tell us?
Garden theory is the why behind our 3 lap system and who we will meet during each lap.
It tells us what our numbers should look like throughout the day.
What is the difference between Verizon and Comcast? (2 examples)
Private network vs shared network
Vz non-weather affected
Fiber optic vs copper lines
Vz no contracts, Comcast has contracts
What is the purpose of leadership/Account management?
In leadership we learn how to teach, train, and to develop leadership and team management skills .
How long have we been in business with Verizon?
15 yrs
How many new starts per week does it take to grow an office?
It takes 5 New starts per week to grow an office.
What are the 6 types of people we will encounter in the field? (Bullet Theory)
2) No time
3) No money
4) Already did it
5) COWS (cant operate without someone)
6) Yes
Aerial
Buried
What are Assit. Manager qualifications?
60 Apps 2 weeks in a row
5 leaders
How many new territories does Verizon want to be in, in the next 5 yrs?
250+
How many times a week does a Leader need to 2nd round to grow?
A leader should 2nd round 3 times per week.
What are FUGI Factors? Give an Example of how we use them in the field.
Fear or loss- Fade away, "I only have a few free installs left"
Urgency- Clicking pen, tap foot, "I have a few other appointments I need to get to"
Greed- "Because I helped out so many of your neighbors"
Indifference- Shoulder shrug, "I mean its only a good deal if it makes sense to you" "All I do is personalize a package to see if it even makes sense"
How long of a price guarantee do each of the internet plans come with?
300/300? 500/500? Gigabit connection?
300/300- 2yrs
500/500- 3yrs
Gig- 4yrs
What are the 4 stages of learning?
1)Unconscious Incompetence (Zombie land)
2)Conscious Incompetence (Awareness)
3)Conscious Competence (Effort)
4)Unconscious Competence (Autopilot)
What are the 3 ways to shortcut in this business?
Networking
Personal Recruiting
Going the extra mile