Immunizations
Delivery
Texting
90 Day
Auto Refill
100

This four month immunization program, that runs March through June, is focused on protecting patients from vaccine-preventable illnesses.

What is the Connect and Protect campaign?

100

This is the average percentage of prescriptions that are eligible for Rx Delivery.

What is 65%

100

This is the number patients can text 'JoinRx' to so that they can start receiving text notifications about their medications.

What is 21525?

100

This must be obtained before changing the 90 day indicator.

What is the patients consent?
100

Future refills are loaded into the work queue this many days prior to a patient running out of medication, with a promised time of 1 day prior to completion.

What is 3 days?

200

The Advisory Committee on Immunization Practices (ACIP) has recently expanded their recommendations for this vaccine to now include recommendations for adults over 65 years of age who previously completed their series with Prevnar 13 and Pneumovax 23 to receive Prevnar 20 at least 5 years after their last vaccine.

What is pneumococcal vaccination?

200

This is the percentage of those scripts eligible that are currently being delivered via manually or digitally requested.

What is 1%?

200

This text notification sends a final reminder and offer to receive delivery on the patient's ready scripts prior to be returned to stock.

What is a Return to Stock text notification?

200

For a prescription to be considered 90-day eligible, the drug and this must allow for a 90-day supply.

What is the patient’s insurance plan?

200

This is where eligible auto-refill medications are routed to be filled, reducing the workload for team members in the store.

What is the Micro-fulfillment Center?

300

The CDC recommends two doses of this vaccine separated by 2 to 6 months for immunocompetent adults aged 50 years and older: whether or not they report a prior episode of herpes zoster and whether or not they report a prior dose of Zostavax.

What is the Shingrix Vaccine?

300

This portal identifies patients where outreach calls need to be made and provides information for what additional services they should be offered like delivery.

What is the Patient Care Portal?

300

Patients will be prompted to enter this information to verify that they are the correct patient to view unmasked prescription information after clicking on the blue hyperlink contained within the text alert.

What is their date of birth?

300

Patients 90 day fill preferences will be set to "N" will be reverted to NULL after 6 months to once again initiate a 90-day conversation with the patient. Preferences set to “Y” will remain as such unless manually replaced/changed. 

What is six months?

300
This is where you can view the % Refilled via Auto-refill metric in the One Plan Scorecard by clicking the plus (+) sign next to it.

What is % Refilled via Automated Channels?

400

A tool that Store Managers are expected to use to recognize front end and pharmacy team members in 5MM’s that are engaged in the Connect and Protect program and for their successful protection of patients in their community.

What is the Immunization Recognition Card?

400

This is the shipping portal that team members use to identify if a prescription is eligible for delivery with their third party and create a shipping label.

What is the Transportation Management System or TMS?

400

These are the hours during which patients will receive text alerts about their medications, while email notifications will be sent 24/7. 

What is between 9am and 8pm?

400

These are the only eligible medications for auto-conversion to 90 day. We do not auto-convert brands.

What is generic, non-controlled maintenance medications?

400
This is what is defined as the type of "eligible" medications that can be enrolled in auto-refill.

What are non-control maintenance medications?

500

It is the number of the question on the VAR that asks patients if they received the following vaccinations: Pneumonia, Shingles, Whooping Cough. 

What is question number eight?

500

This is how team members complete the transaction at point of sale, by scanning this first and then each prescription leaflet in the order.

What is the Express Delivery Pass?

500

This is the amount of time prior to the promise time for a script that a patient is notified via text if there is an exception on the Rx.

What is 60 minutes?

500

This is the menu tab in IC+ where Fill Preferences can be found so that only a specific script can be converted to 90 day if the patient has not set up 90 day conversion for all scripts.

What is the Options menu?

500

This is the percentage of patients that discontinue therapy after the first 6 months.

What is 50%?