PAYMENTS
GENERAL INFORMATION
SONG
AIRBNB
INTERNAL TOOLS: ATRIUM
100

When it comes to validity, what is the difference between Regular Coupon and HC Coupon?

Regular Coupon - Valid for 1 year

HC Coupon - Valid for 30 days

100


What is the name of Mickey Mouse's pet dog?

Pluto

100

"Caught in a _________, no escape from reality"

landslide

100

This type of listings allow you to book immediately without needing to send a request to the Host for approval, provided you’ve completed your account setup.

Instant Book

100

You will be using this icon to log in and to change your aux. 

iFrame
200

What are the major Payment methods do we have?

Debit/Credit Card, Paypal, Apple Pay, Google Pay, Klarna

200


What is the atomic sign for Helium on the periodic table?

He

200

When you call my __ it’s like a little prayer, I’m down on my knees, I wanna take you there.

name

200

What do we mean by Request Retracted reservation status?

When the Guest withdraw the "request to book" reservation before 24 hours. 

200

Which part of the Atrium can we find the Payments made from the reservation?

Case Reservation Page

300

When booking a reservation, when do we deduct the actual charge from the guest's payment method? 

If the status of the reservation is already "ACCEPTED"

300


How many rings appear on the Olympic flag?

five

300

"The strands in your eyes that color them _________ stop me, and steal my breath."

wonderful

300

Where can the Guest find the Reservation Details?

Trips and Messages

300

Which part of the Atrium can we find the Listings of the Hosts?

Case Profile Page > Hosting > Home Listings

400

What is the difference between Booking Credit and Rebooking Credit?

Booking Credit is not convertible to a refund to the payment method.

Rebooking Credit is only valid for 72 hours, and will reflect as refund to the payment method if not used within the time-frame.

400

Which movie actor uttered the famous words, "I'll be back."


Arnold Schwarzenegger in "Terminator"

400

Close your eyes give me your hand darling, do you feel my heart beating do you understand, do you feel the same, am I only dreaming, is this burning an ________ _________

Eternal flame

400

What is Host only fee?


With this structure, the entire fee is deducted from the Host payout. It’s typically 14–16%, though Hosts with Super Strict cancellation policies may pay more, and fees for monthly stays may be less.

400

What information can we find on Price Breakdown Tab of the Reservation Page?

Guest Payment and Host Earnings

500

This feature is available for eligible bookings, enabling guests to use a partial payment program while securing their reservation. It is important to note that the first payment is typically charged upon booking confirmation, and the second payment is due before check-in.

Payment Plans

500


What is the general name for a group of wolves?

Pack

500

I Guess I Don't Need That Though, Now You're Just Somebody That I Used To _________

know

500
Name at least 5 of the Reservation Status? 

New, Pending verification, Failed verification, Accepted, Awaiting Payment, Checkpoint, Pending, Denied, No Longer Possible, Request Retracted, CBG, CBH, CBA, CBA Star, Pending Guest

500

It is important to identify this category correctly to know the correct references (Knowledge Center and Help Center) to be used. 

Contact Reason