When using a KABA lock, how many unsuccessful attempts before a user is locked out?
5
Name the card that is best fit for someone new to credit and can increase chance of approval with a checking account holding a balance of at least $250.
Freedom Rise
What resources are available to assist with Engaging Clients?
Relationship Management Cycle (RMC)
A parent is looking to open a checking account for their 7 year old child?
First Banking
Which player currently holds the title as the highest NBA scorer of all time?
LeBron James. Title previously held by Kareem Abdul-Jabbar
Without looking...
What must be written on each envelope containing combos?
This card currently offers a 0% APR for 21 months on all new purchases and balance transfers?
Slate Edge
Where can I find approved email templates?
Chase approved email templates can be found by selecting insert a template while using Click to Email. Additionally the Email tab in the RMC will provide these templates.
What is BCEG?
Branch Complaints Escalation Group
Which team(s) has won the most NBA championships?
Tied at 17: Boston Celtics & Los Angeles Lakers
True or False
Can a BM, ABM, LAO or MOD approve issuing keys and combos to themselves?
True
Freedom Flex
What are the top 3 priority leads?
CPC
One Chase deepening
High cash balance
Branch complaints must be registered in CA within how many days?
7 calendar days
First woman to ever dunk in the WNBA?
Lisa Leslie
Fill in the blanks:
KABA master is used when ______ or ______ a user but is not needed when _______.
Adding
Removing
Changing
Get a $300 travel credit annually with this card!
Sapphire Reserve
When opening an account for a New to Bank client, when will I be able to assign the customer?
45 days (New to bank clients take up to 45 days to be assigned to a branch and placed into a Household)
Finish the sentence…
A customer can make payments to their ______, _______, & ________.
Credit Card
Home Equity
Mortgage
Who is currently the longest running coach in the NBA?
Gregg Popovich - 28 Years
Any branch employee can be issued full access to which of the following 2 entities?
Get 25% more when you redeem your points for travel using Ultimate Rewards!
Sapphire Preferred
How many DNP questions are there?
Name them all
5
1) Where do you work?
2) How do you do your banking?
3) What types of accounts do you have?
4) What type of balances do you have?
5) What are you planning for?
On Teller Express, when are non-customer check cashing fees systematically (automatically) waived?
Name the 2 original roster NBA teams to have never changed names or moved location?
Boston Celtics & New York Knicks