Terms
This is the name of the event center when all rooms are combined
Canoe
Where is the folded napkin placed for a formal dinner?
In the center between the silverware
You are marked trade if you are this many minutes late
6 minutes
These are used to keep 1/2 or full pans of food warm on the line while serving
Chafer
These are our most commonly used square tables
6ft
This is the hallway outside of the event center where guests mingle before an event
The pre-function cooridor
This type of meeting is a MUST before a plated dinner
Pre-shift meeting
This is the first thing you do after clocking in
Grab your BEO
This is the minimum amount of servers required when serving a buffet larger than 25 people
2 servers
This is the size of linen we use for round tables
85's
If a guest is within 5 feet of you, verbally acknowledge them. 10, visually acknowledge them
The 5-10 Rule
What is the location of the water glass during formal settings?
Above the dinner knife
Before taking a break of any size these are the people in which you inform
Captain, supervisor, or manager
How many minutes before the meal start time are chafers lit?
45 minutes
We use these as our guides on the floor when we align tables with one another
"carpet lines"
This event room is named after a Native American environmental leader and advocate for treaty rights
Billy Frank Jr (BFJ
Where is the wine glass located in relation to the water glass?
To the right of the water glass
If you must call out, this is the order in which you do so
Call Jon Munn then the CW call out line
This is a must 2 hours prior to your meal start time
Make contact with the chef
This is the type of table that requires a special fold in the linen in order to lay correctly
Serpentine
This is when we provide such good service that the guests do not even realize we are in the room
Ghost Service
How many items are included for a full 3-course steak meal with bread, table side wine, and coffee?
12. Salad fork, dinner fork, napkin, steak knife, butter knife, saucer, coffee cup, dessert fork, coffee spoon, b&b, water glass & wine glass
This is the number of the call out line
360-598-8748
When monitoring a buffet during service, obtain a fresh portion of food that has dropped below...
30%
This is the size of our overlays used for our round tables
54x54