Maslow's
The feeling of that person imagining themselves in that person shoes is called what?
Empathy
If a General Managers yells at the customer would that have a negative impact on their experience or positive.
Negative
Who is Mickey Mouse target Market?
Little Kids, Toddlers, and Babies
What is the most popular sport in the world
Soccer
What is the most common burger place
McDonald's
What is the Maslow's theory?
People are motivated to achieve certain needs and that some needs take precedence over others.
Why is it important for a customer to leave a honest review on the hotel's website?
So the people who are looking at the hotel can see if its a good hotel or not based on what other people are saying
What makes Mickey Mouse so popular.
Why is soccer the most popular sport in the world?
Soccer is easy to learn, inexpensive
Why is McDonald's the most common burger place?
The prices their food is, is inexpensive and taste
What are the 5 need of the pyramid.
Self actualization, Esteem, Love and Belonging, Safety, Physiological
What are some things Guest would like to receive when the enter a hotel?
The amenities, services, and overall customer experience that individuals anticipate when they stay at a hotel.
When did Mickey Mouse come out?
1928
Why is soccer so exciting?
Its a very fast passed game which builds suspense when the players are running up and down the field.
What makes McDonald different from other burger places?
MacDonald has many different burgers options at very well price it affordable for all people.
What is Love and Belonging?
Feeling welcome in public spaces with comfortable seating, and free water, coffee, and snacks.
Why is it important to meet Guest expectations?
When a business fulfills them, it would boost sales, higher customer retention, brand loyalty, and repeated purchases.
What is the most popular cartoon in the world
Mickey Mouse
Is soccer a unique sport
Yes
What is the most common thing people get at McDonald's
What is an esteem
Receiving an upgraded experience
When you recommend a hotel to a friend or family what are you doing for the company?
Boosting it revenue and Guest
What Milestone did Mickey debut short film achieve?
Steamboat Willie
What country is soccer popular in?
Northern and Southern Europe