What is the new pedestrian gate code?
125
Give a River Oak's Zip code
77007,77019,77027,77098
What type of fuel does the van use?
Diesel
What is the most important step in the grooming process?
The Assessment
Name 3 personality types
Passive
Aggressive
Assertive
In ACMS, what text template can you send to a customer to ask for a review?
Template 11
If the Big Apple is NYC, The City of Angels is Los Angeles, what is Houston's nickname?
Space City/ Bayou City
When should you clean the AC filter in the salon
After each appointment!
Name 2 “danger zones” on a pet
Tuck up, throat, ear flaps, and armpit
True or False
You can not tell a manager if you are having a conflict with a coworker
False. Please tell a manager if you are having a conflict with a coworker.
You arrive on time for your appointment. What steps should you take to reach your customer if they don't answer their door or if you can't knock on the front door?
call
text
have the office contact them
The state sport of Texas is
The Rodeo
When driving a pet mobile, what is best following distance for a van?
Double you normal following distance
Three to four car lenghts
What is the suggested frequency for dogs to be groomed?
4-6 weeks
What are ways to avoid gossip?
Set boundaries
Say no
Change the subject to something more positive
True or False
Dematting is included in the doodle pricing
Yes
Houston, among the largest cities in the United States, is currently ranked at a certain position. What rank is Houston? (1st, 2nd, etc?)
4th place
Name one thing to check if your grey water is not draining in the tub.
The clear cylinder has a black O-ring
The cylinder is flush with the pump
The clear cylinder is hand tight
Clean filter
What breed of dog typically gets a “Miami” haircut?
Poodle
Name a toxic behavior
Gossiping/spreading misinformation
Micromanaging
Cliques/excluding people from activities
Suppose your appointment is scheduled for 12 PM. After several attempts to contact them, what time can you leave?
12:20 PM
What year did Texas join The Union?
1845
What do you do in case of street flooding?
Seek higher ground
Turn around if you can
Call 911 in case of emergency
Dont drive in high water
What grooming technique is used for a breed-standard schnauzer cut?
Hand stripping
Name Two Types of Toxicity
There are 5 in total
Micormanaging
Gossip
Cliques
Authoritative Culture
Bullying