Housekeeping
How many pillows go on the bed?
3
What is check in time?
3pm
How do you clean the filters for the guest room air conditioner?
What are the breakfast hours?
6a-9a monday - friday and 6a - 10a on weekends
How many towels in each room?
4 King, 6 Queen
What are the pool hours?
6am - 10pm
When do we have fire drills?
What are the six main things we serve at breakfast?
Waffles, Sandwiches, Bowls, Omelets, Cereal, and Oatmeal.
How many hangers go in the rooms?
10 total- 5 Regular, 5 with Clips
What is the latest time a Diamond member can check out?
1pm
Blood stains on the sheets, guest has bites
What kind of complimentary beverages do we serve 24/7?
Regular/Decaff Coffee, Hot Water, Flavored Water
Which chemical is used to clean the bathroom
Comet
What Hilton Honors status gets waters?
Silver, Gold, Diamond
What does a yellow blinking light mean on the door lock?
Dead bolt is thrown.
Do we offer room service?
No
What brand of tea goes in the room?
Coffee Bean & Tea Leaf
What is the process for checking in a guest when the name on their Id doesn't match their card.
The Id and card must match. We can not check them in if they don't.
What chemical works to remove hair dye stains in the shower?
Goof Off
How long is the waffle timer?
2 minutes, 30 seconds