SCREEN/TABS
OTHERS
SCENARIOS-1
TERMS
SCENARIOS-2
100

under which screen do we get NDC units  ?

ds popup --- f8 screen

100

Which popup gives us ambulance pick up and drop zip ?

DS Popup

100

provider submitted corrected claim with bill type 7 , no changes detected ,but when checked claim form of corrected claim  ,we see changes in diag code and procedure code  .what next ?

adjust the original claim as per claim form of CC 


100

what is DME ?

durable medical equipments. its like wheelchair , walking stick , walking stand , etc ... additional equip used for treatments 

100

sccf and dcn has how many digits . elabrate 

sccf :17 , 1-3 plan code;4-7 century;8-15 julian date 11-17 sequence

dcn - 11 digits  , 1st 2  - year  ; 3-5 julian ; 6 7 - camera reels  ; last 4  - sequence  

100

under which tab do we get standalone pricing ?

search---pricing

100

When we adjust the claim for cob   , what is the reason codes used  ?

S05 & 283

100

Claim was submitted as on 12/15/2023 and the dos of the claim is 12/12/2023. The filing limit of the claim is 180 days  . Please advise if the denial is correct  ?

No. denial is incorrect and the claim is within

100

what is procedure code , diag code and modifier 

proc code is a code that tells us what services what given ; diag code is a code that tells us what is the disease  ; modifier is a code that gives us additional infor on the treatment

100

claim is deneid for 0010 , what is the next step ?

chk for claims after dos , if we dont have any claims after dos, then we will chk for term date in b2 and respond back  

100

under which tab do we get clinical editing denials  ?

clinical editing

100

when is asking for check details or bulk payment details  ? which application do we look into ?

check inquiry 

100

claim has NDC edits 9J ,9G edits . when checked claim form , we have NDC codes . what next ?

adjust the claim with available ndc codes in claim form with 248 and s1o

100

what is the indicator for non par providers

NN and DN 

100

claim is denied for 0706 , no claims after dos  .what next ?

 raise gi 105 for streamline adjustment

100

under which screen do we get reference claim for IH denial ?

IH popup  ---f5 screen

100

claim has changes in patient name , when compared to corrected claim. what is the workflow  ?

void the original claim with 233 and f1n . and once void is complete , process the corrected claim

100

claim is denied for cx denial and the reference claim is denied as duplicate . what next ?

chk the freq of that claim . If freq 7 compare for changes  , or if frq 1 , still we will adjust original claim , since any 1 claim shud be paid  

100

what is the revenue code for range for well baby and sick baby  ?

well baby - 170 - 171

sick baby - 172 , 173 , 174

100

medical records was attached as on 4/24/2024 . adjusted df posted  as paid . what do we respond  ?

chk if the claim is paid correctly and repsond that claim is paid  

100

under which tab do we get  mp popup pricing  ?

claim data  ---- pricing

100

claim denied for benefit and provider submitted appeal . Its been 28 days , and we have not received a response from HP  . what should we do ?

raise a gi 325 asking determination

100

Claim is to be paid with $ 150.00 , but paid with $ 130.00 and $20.00 taken towards copay. provider is telling copay is not applicable . Please advise what  to do 

raise a gi 152 and ask Home plan 

100

what is land ambulance / air / water ambulance pos ?

41 and 42 

100

claim sccf has 172 reason code posted  . The 172 record in b2 has another sccf # posted  and that claim is paid as well  , what next ?

raise a gi 175 asking status of this claim