Safety
Who is our safety warden?
Mikekella Byrd
What does BCP mean?
Business Continuity Plan
What does TQM stand for?
Technical Quality Management
What does FIFO and FEFO stand for?
FIFO: First In First Out
FEFO: First Expired First Out
What does JSP stand for?
Job Succession Plan
Where is our emergency response meet-ups?
first meet-up is in front of its sugar
second meet-up is at the cable cars
What must you write on the milk cap when opening a milk cart?
Once opened, write tomorrow's date on the cap to indicate when the milk should be used or discarded by.
Name 9 major allergens.
Milk, Eggs, Fish, Shellfish, Tree nuts, Peanuts, Wheat, Soybeans, and Sesame
What is the name of R Stock?
Red Zone
What is the intensity of the coffees below?
VL Alto Onice
OL Congo
Alto Onice: 7
OL Congo: 7
What must the coffee specialist make sure happens if a customer gets a cash refund?
The coffee specialist must make sure the customer signs the merchant's receipt.
What is the acceptable temperature range for storing opened milk carts?
40oF or below
What are the 5 S's? Must say in order.
1. Sort
2. Set in order
3. Shine
4. Standerdize
5. Sustain
What years were VL and OL pumpkin spice cake released?
VL was released in 2016
OL was released in 2022
What does A.L.I.C.E. stand for?
Alert
Lockdown
Inform
Counter
Evacuate
Fill in the blank:
The to-go bar machines must be descaled every _____, and the tasting bar machines must be descaled every ____.
The to-go bar machines must be descaled every two weeks, and the tasting bar machines must be descaled every month.
Fill in the blank for the Nespresso ladder rules:
1. Employees shall not exceed _ feet in height
2. Ladders shall not exceed _ feet in height
3. Stock or items that employees are expected to access shall not exceed _ feet in height
1. Employees shall not exceed 6 feet in height
2. Ladders shall not exceed 8 feet in height
3. Stock or items that employees are expected to access shall not exceed 12 feet in height
How many farmers were selected to grow coffee for No. 20?
59 farmers
How would you report a pest sighting?
You would do the following:
1. Notify your manager
2. Write your sighting in the Eco labs book
What is the quality policy?
Must say all five:
1. Preference and Consistency
2. Product safety & full compliance
3. Zero defects & no waste
4. Everybody's commitment
5. Enhancing quality of life and contributing to a healthier future