Interviewing Skills
Resume Building
Workplace Communication
Job Search Strategies
Behavior & Etiquette
100

What is one of the first things you should do when you enter the interview room?

Shake hands and introduce yourself politely.

100

How long should an entry-level resume typically be?

One page.

100

What is a professional way to greet someone at work?

A simple “Hello, [Name]” with a smile.

100

What’s a common website people use to look for jobs?

Indeed, LinkedIn, or Glassdoor.

100

What’s a professional way to answer a phone call?

“Hello, this is [Your Name].”

200

Name one way to practice answers for interview questions.

Practice with a friend or in front of a mirror.

Read through example interview questions and the provided answers.

200

What’s one type of work experience that can go on a resume besides a job?

Volunteer work, internships, various awards, or school projects.

200

Why is active listening important in the workplace?

It shows respect and helps avoid misunderstandings.

200

What does networking mean in the job search process?

Connecting with others to find job leads or advice.

200

Name one thing you should avoid talking about with coworkers.

Personal topics like politics or religion.

300

What’s a good question to ask at the end of an interview?

“What do you enjoy most about working here?”

"What is something that I can do to prepare for my 1st day?"

300

True or False: You should list every job you’ve ever had on your resume.

False.

300

How should you respond if you don’t understand a task given to you?

Politely ask for clarification.

300

True or False: You should only apply to jobs you’re 100% qualified for and meet all the expectations.

False.

300

Why is punctuality important in the workplace?

It shows respect for others’ time and responsibility.

400

Why should you research a company before an interview?

To show interest and understand the company’s values and goals.

Make sure that the company will be a good fit for what you want to do.

400

Why should you include measurable achievements on a resume?

To show the impact you made in previous roles.

400

Name one non-verbal communication skill that is helpful in the workplace.

Maintaining eye contact.

Having open body language.

400

What is an elevator pitch, and when might you use it?

A quick summary of yourself; used when meeting someone in your field.

400

What’s a good way to handle a conflict with a coworker?

Address it calmly and privately.

Speak to your supervisor.

500

How should you respond if you don’t know the answer to an interview question?

Stay calm, acknowledge you don’t know, and explain how you’d find the answer.

500

What’s a good way to describe your responsibilities in a past job on a resume?

Use action verbs and quantify results when possible.

500

What should you avoid doing in workplace emails to keep them professional?

Avoid using slang, emojis, and too many exclamation marks.

500

Name one way to follow up after submitting a job application.

Send a polite email to the hiring manager.

Go in person to the business and speak to the manager.

500

What is a dress code, and why is it important?

A guideline for appropriate attire; it maintains a professional image.