Section 3
State of Florida mandates that 90% of 911 calls are answered within how many seconds?
Ten Seconds
What two items of equipment are used to transmit radio communications?
Foot pedals and microphones
True/False
TDD/TTY are examples of non-verbal communication?
False
True/False:
A stolen vehicle is an emergency incident
False
Civil Complaints involve an offense against society and can be penalized by punishment
False
(Criminal)
True/False:
The Americans with Disabilities Act dictates that 911 services must be accessible to people with all disabilities
False:
(Hearing and speech impairments)
What is the act of working together seamlessly?
Interoperability
True/False
As a PST, it is appropriate to "trust your gut?"
True (4.05)
True/False:
It is appropriate to paraphrase the callers information?
True (6.01)
What is a warrant issued as a result of civil contempt?
Writ of Bodily Attachment
711 assists individuals with (blank) in communications?
Hearing and Speech Impairments
What is a radio system maintained by the State of Florida for use by participating public safety agencies?
SLERS
What is a conclusion that is drawn from our observations?
Inference
311, 211, 711 are examples of which type of resource?
Community
What are the three phases of a barricaded subject?
Observation, Containment, Termination
Any open line must be considered a (blank) until proven otherwise
TDD/TTY call
What area does the NCIC cover?
United States, U.S. territories, Canada
Significant example of giving false reports in order to misdirect law enforcement?
Swatting
Yes/No:
Are you allowed to dispatch resources into opposing jurisdictions?
Yes
(Mutual Aid)
Is it appropriate to ask someone if they're suicidal?
Yes, I do it all the time
True/False:
Radio consoles have a computer interface?
True
What is a computerized high speed message switching system created for and dedicated to the criminal justice community?
NLETS
True/False:
It is appropriate to use open-ended questions as a PST?
True (4.04)
Is it necessary to stay on the line when transferring a 911 call to another agency?
Yes
What are the four main vital signs obtained by first responders?
Blood pressure, heart rate, respiratory rate, body temp