Intro to Policy Changes
Added Driver and Discounts
COA & Groupings
ENPI
EPI
100

What button do you press to populate a PT in ConnecZ?

What is Get Case

100

What action code is used on the household screen to delete a driver?

What is D.

100

How long can they have a temp address?

What is 12 months/1 year

100

What tool do you use to check the weight of a vehicle?

What is Vindicator Tool.

100

Due to the existing lienholder on the policy which Aux record will be updated?

What is Aux 48.

200

What does TDE stand for?

What is Terminal Data Entry

200

 How long should a driver be licensed before you order reports?

What is More than 12 months.

200

What business events trigger Grouping Review?

What is...

Driver Change

Address Change

Name Change

Application change

 

200

On the primary screen of the TDE OR CWS in what field do you place a “Y” to change vehicle use?

What is Vehicle Rating.

200

What is the body style entry for a coupe?

What is 2DR.

300

What work group does #RPA route to?

What is Personal Lines Complex

300

What is the exposure code for an employee - infrequent operator?

What is a B rate.

300

Can we process address changes on inactive policies? Why or why not?

What is Yes. If the effective date is after the TERM date, the COA should be processed using the MISC transaction.

 

300

T or F: Agent needs to adv the percentage of use because if it's not %50 or more with the delivery of goods cant be  switched to business.

What is True.

300

What transaction and effective date do we use when processing a coverage change?

What is T transaction and use the app date as the eff date.

 

400

What two dates are represented by D24?

What is April/October 24th

400

Is Good Driving Discount (GDD) available for policies in Standard, Mutual, or both?

What is Mutual only.

400

Do we group 2 HHs if they are at the same address and it is indicated that the drivers do not drive each other's vehicles?

What is No.

400

When changing vehicle use what do you always have to remember to update on the Primary screen on TDE?

What is Risk Category.

400

Current Named Insured: Farm Family LLC | New Named Insured: Jake Farm (owner). Is ROC required?

Yes, ROC is required.

500

What screen displays all supporting documents or photos submitted for a PT & how do you access it?

What is Auto Microfilm Index Display/Request screen. (F10)

500

When splitting a HH, what do you enter in 'move pol/client/note/acc' to move specific policies without clients to another household?

What is P#CX to 123XXXX.

500

If you split a single auto policy out of a HH, what do you need to review that may impact rating?

What is MCD.

500

When working TNC when is the only time you would NOT route a pt to UN?

What is when adding TNC to a personal lines policy.

500

Can a policy have a Waiver of sub without Additional insured?

No.