PROCESS
Solar Basics
Objection Handling
TIME
(Blank)
100

Name 2 Perks of Lease/Third Party Ownership

Low or NO upfront costs, Immediate Cost Savings, Maintenance and Monitoring Included, Simplified Process, fixed monthly lease payments or pay-as-you-go rates, Increased Property Value

100

What is kWh

Kilowatt Hours

100

Homeowner says: “ Solar is too expensive” 

There are now programs to help homeowners go solar at no upfront cost,  it comes down to qualifying.

100

The average timeline from Contract to Installation

100 Days

100

What is it called when you have that the system will be mounted on the ground?

GROUND MOUNTS

(may add 90 days or more to the overall project cycle time due to permitting and installation requirements.)

200

Name 2 perks of Cash purchase of Solar

The homeowner owns the solar system outright, having paid the full cost of the system upfront, complete ownership and responsibility for the system, significant initial investment but no ongoing payments, which can extend beyond 25 years-longer term.

200

What does PTO stand for?

Permission to Operate

200

A ______ provider installs and maintains solar panels on a property and the homeowner pays a fixed monthly amount to use the panels and benefit from the generated electricity.

What is a Lease?

200

The average timeline from Installation to PTO:

45 Days

200

Tar and Gravel, Metal - Stone Coated Steel, Slate, Spanish (clay) tile, Wood Shake, Thatch are types of

Roofs that do not qualify for Solar. 

Solution? It may simply mean that the project would require a re-roof to a suitable material — such as asphalt shingles — or a ground-mount installation.

300

What is the 1st step of this solar process?

Send your current electric bill to jo@askjo.org

300

What is Net Metering?

Net metering allows you to generate your own electricity to offset your electricity usage.

Massachusetts has net metering!

NOTE: If your net consumption is negative, you will receive a net metering credit on your electricity bill which calculated and credited to the customer’s account as a dollar-value credit (not as kilowatt hours) on the bill. If the credits are not allocated to during the billing period, they will roll over to the next billing period. 

Unused credits never expire, and will accrue on the account indefinitely. Customers should not expect to receive a check or payment as compensation for accrued net metering credits.

300

With a lifespan of 25-30 years, this technology is a durable investment for sustainable power generation.

What are Solar Panels?

300

What if I need to replace/fix my roof, does Powur offer this service?

Yes, but only in certain states. Massachusetts is one of them!

FYI: Roof Work in Massachusetts, project cycle times may be delayed up to 60 days.

300

What is an area of Mass that Powur does not cover?

most of Cape Cod and certain municipal areas.


NOTE: utilities that are excluded from service due to policies or regulations that exclude solar as a viable opportunity

400

Homeowners asks “ What happens if I move ?”

Builds equity and you transfer the agreement to the next homeowner .

400

MA no longer has an SREC program, what is the new Program called?

Solar Massachusetts Renewable Target (SMART) Program. 

400

These systems store excess solar energy for use during periods of low sunlight

What are solar batteries or storage solutions?

400

What is the average time for Permitting in Mass?

 30-45 days.

Additional Zoning Approval: Additional zoning approval may be required in certain jurisdictions and conditions, including:

  • Ground Mounts
  • Historical Districts
  • Fire Restrictions
400
Can a renter get Solar?

No, but the homeowner can. The renter will have to share the electric bill to get the numbers.


500

What is the 3rd Step of the Process?

You have decided to get Solar for your home! Site photos, CAD plans, and starting the permit process!

500

What is the main difference between a string inverter and a micro inverter ?

Microinverters = One little inverter on each panel.

If one panel has a problem, the rest are fine.

    •    String inverter = One big inverter for the whole system.

If one panel has a problem, it drags down all the others

500

Governments often offer incentives like tax credits to encourage the adoption of this clean energy.

Solar Energy

500

This energy source provides more power to Earth in one hour than humanity uses in a year.

What is solar energy?

500

Are all Solar Providers the same?

No, JO and Powur are Brokers allowing the homeowner to have choices in products, financing, and more.