Development
This is the event or action that initiates an automated workflow or integration in Zapier.
Trigger
This is the meaning of OOO in MAG.
Out Of Office
The IT Ticket Report in Google Sheets reflects data from this application.
Asana
This tag/mention is used in Slack messages when MAG employees raise issues to the IT team.
@it-help
With the recent changes in Brand Management, this position was kept as a replacement for the Account Director role.
Brand Director
He is the focal person for MAGai.
Bryce Gabehart
This person has been officially declared as the newest Sales SME.
Jelly Anne Lumactud
This IT member monitors Asana tickets and flags for updates on dormant tasks.
Stephane Pecson / IT Executive Assistant
This IT role is in charged of maintaining the systems base and IT release notes of the team.
IT Documentation Specialist
These IT members are tagged as IT Specialist 2.
Johnny Fang & Jayson pare
This Google account should be used when creating App Scripts for MAG.
My Amazon Guy Integrations
This is the name of MAG's newest offering specifically for Amazon agency owners and service providers.
My Agency Guy
This Asana funnel holds most, if not all, of the IT audit tickets.
Funnel - Recurring
These persons should provide coaching to the IT Specialists when an RCA shows that IT is at fault for an issue.
IT Team Leads
This MAG Manager Value has the trident icon or emoji.
Extreme Ownership
This application is used together with AirTable in developing the new MAG employee portal.
Softr
All MAG departments stores their internal SOPs in Document360 except for _________.
Sales
Tickets should be set to this Priority if the impact is major or severe.
Critical
This is the new IT role that monitors all the systems that IT owns and makes sure they are free of bugs or if they are working correctly.
IT Auditor
Xe Pueblos is currently working on this AI project for Steven Pope.
AI Voice Changer
This system/service helps provide insights to clients on which areas of the Amazon business can be improved to avoid potential problems in the future. Hint: This system uses a Jotform and clients can choose either 5 hours or 11 hours of this service.
Troubleshooting / Troubleshooting with MAG
These are the dates of the 2024 MAG Philippine Summit.
February 9 & 10, 2024
This Asana tag is used for generating a QA subticket for your parent ticket.
QA IT Ticket
Low Difficulty, High Complexity tasks belong to this tier.
Tier 3
This is the term used for users who can view but not edit SOPs in Document360.
Readers