Sun-Sational Questions
Sales Know Best
3 Letter Acronym's
2

The homeowner is responsible for this on their Solar System, and their Battery (should they choose to buy one).

What is insurance and active monitoring?

2

Josh Robinson … he’s the best!

Who is our Citadel Solar Rep/Consultant for buyers?

2

Customer's must sign up for _____ using the email on their contract.

What is MSH (My shea home)? 

4

At the Hold stage, and on the Lot Hold quote. If you add in on the Spec Quote you’re too early … on the Contract Sent quote, you’re too late!

When do you add solar to the lot hold, and on what quote?

4

It's where the design studio team posts flooring and countertop diagrams for designer spec homes in Salesforce.


What is the files section of the lot? 

Extra Point: Not in the quote

4

A walk through with construction and email to marketing and design team is needed for this. Don't forget your photo!

What is QMI/ Inventory hand off to sales?

6

This is the cutoff for ordering a Solar Battery on a production home.

What is the OC3 Cutoff?

6

It’s what we send to Josh Robinson to let him know to schedule a consult, but make sure we still have time to add the solar! This document includes an estimate closing date.

What is the Solar Consultation Form?

6

The form due on Sunday's to Cinde, but we are all responsible for it. 

What is (BOC) form. Beauty of Community.

8

This is the number of days the sales team has prior to closing to still allow a buyer to purchase solar on their home.

What is 60 days from closing?

8

What is EVERYTHING?

8

It was Sunnova, it’s now _____.

 who is GAF energy?

10

10-year Roof penetration warranty, 25-year O&M warranty, and 5-year GAF warranty on all equipment.

What is a Solar Lease warranty?

10

Your incentives should match your______.

What is the offer sheet? 

10

Anyone with a Shea Home or shopping for a home can do this. Strongly encouraged by sales team. 

What is registering for MSH portal?