What does SPF stand for?
Sun Protective Factor
What does an Esti say to a guest after the service when they are handing them chocolate?
"Here's chocolate because you deserve it!"
When is it safe to do a lash lift & tint on a pregnant woman?
After the first trimester
Which product line would you recommend to a guest on a very tight budget?
Face Foundrie is our most economical line.
What is an Esti suppose to be doing during any LED service?
Esti should be massaging guest during LED service. DO NOT:
walk away
clean station
check phone
How many skin types are there on the Fitzpatrick scale?
6 Skin Types
What does Front Bar staff say to a guest right after their service?
A compliment to their skin,brows or lashes.
(ex: "You're absolutely glowing")
Accutane usage (Past 6 Months)
Retinol usage past 5-7 days
Pregnancy/Breastfeeding (consult Doctor for tinting)
What is unique about True Grit that is different from all other exfoliants that we carry?
It is a physical and chemical exfoliant since it uses bamboo beads to smooth away flakes and also has Lactic and Salicylic Acid.
What is 1 difference between the raspberry and cocoa mask?
Raspberry mask has brightening and antioxidant effects. Cocoa mask has calming and anti-inflammatory effect.
What does EGF stand for and what is one thing they do?
Epidermal Growth Factors:
-regenerate and repair skin, tissues, organs
-reduce fine lines & wrinkles
-improve skin texture and tone
-promote collagen production
How long do membership vouchers last before expiring?
2 Months (ex: Issued June 1, 2025 expires August 1, 2025)
What are 2 types of medications that are contraindications for H2Glow?
Blood thinning & Photosensitive Antibiotics
What ingredient gives The Blue Stuff its characteristic color and what does it do?
Malachite extract helps promote collagen and elastin production to make skin stronger, resilient, and youthful.
If a guest wants to do a brow lamination and henna, what is the best way to go about that?
Laminate at the first appointment and then do a hanna a week later.
What is the difference between chemical & physical sunscreen?
Chemical sunscreens are made in labs & absorb UV rays and convert into heat. (ex. Avobenzone, Oxybenzone, Octinoxate)
Physical sunscreens are made from crushed minerals and scatter UV rays like a shield. (ex. Zinc Oxide & Titanium Oxide)
What is the name of the CEO?
Michele Henry founded the company in 2019.
What are 3 contraindications for Sculpt facial?
2)Loose/Sagging Skin
3)Broken Capillaries
What type of animal does the collagen used to make Collagen Spritz come from?
Bovine: cattle such as cows, buffalo and bison
What is the maximum level of discomfort on a scale from 1-10 that a guest would have to feel during a chemical peel, in order for us to stop doing any additional passes?
Level 6
Whats the difference between disinfection and sterilization?
Sterilization kills ALL microorganisms; disinfection reduces MOST harmful organizisms
What are three of the four mission and values of the company?
1)We Foster Trust
2)We're Inclusive
3)We're in Relentless Pursuit
4)We Believe in Ourselves
Name 5 contraindications for Procell Microchanneling service?
Blood Thinners, Pregnancy, Breastfeeding, Keloids, Open Wounds, HSV, Keloids, Stainless Steel
Who invented the Collagen spritz?
A German chemist
What is a guest not allowed to do for 90 minutes after having a Procell service?
Not allowed to apply anything to skin or touch treated areas with hands, phone, foreign objects. Bacteria from these sources can cause irritation or acne breakout.