SMB
Can you make a resale/reinstatement on SMB free?
no! The lowest a resale/reinstatement can go for smb is 25$
How long is the contract for a resale/reinstatement
12-60 months
Can you leave a job in open status?
Can a tech adjust a statefarm package?
they can add and take off but added equipment will need to be paid for
Can you sell ssu to a customer with no internet
yes, cell only on the secure option!
Can you do RMR discounts on SMB orders?
only for winbacks and its 20/20
What is process for a v5 system with last payment 3 months ago?
sell new base and sensors
what happens if we run a frozen credit
approved as an n with 36 months max financing
3
How long is the contract for a pay in full?
30 day trial period
how low can the upfront cost for a new sale go
zero!
When you cant find the panel option what should you use?
safewatch and right service lvl
How far out can you schedule a job?
28 days
What type of SFCOP membership is needed for free system?
homeowners only
Can ownership of a ssu change?
no, they would need to buy a new base and sensors.
what happens if a customer cancels at 13 months into a 60 month contract
90% of monitoring contract is due and 100% of equipment
what happens to a job booked as a statefarm if they dont have statefarm
cancels
what happens if a customer cancels at 13 months into a 60 month contract
they owe 75% of the remaining balance of monitoring and all equipment
Are you allowed to ask someone if they have statefarm for homeowners isurance
no!