Mixing vinegar and water in a spray bottle creates a low-cost cleaner for this surface.
What is glass or mirrors
What time MUST a guest be signed in for to come in and out ONCE during the night?
What is 11 PM
Food! Cockroaches will go where there is food. Make sure you are doing your dishes, cleaning up food waste, and taking out your garbage to prevent the little rascals from calling your cupboards home!
Who can I talk to about checking my blood pressure, helping with an minor injury, or issues with my medications?
The nursing staff!
This could be Michelle, Jillian or Lynn!
True or False: Pets must have access to water and the resident must have food visible in the unit, if not out for the pet.
True! Your pet should always have access to clean water and must be either free fed or have two plus meals a day.
Instead of using a mop, you can attach a damp cloth to this common floor tool
What is a broom
This individual is responsible for the actions of guests
YOU! If your guest damages something or causes issues, you will be held responsible. If you are concerned that your guest is getting out of hand, please let staff or security know immediately so we can help.
How big is a bed bug?
A fully grown, fed bed bug is about the size of an apple seed!
Who do I talk to if I want to run a program, suggest a program, or have feedback for a program?
Psychosocial workers!
This could include Daphne or Harjas!
How often do experts recommend you clean your cat's litter box?
Once a day
What fruit can be mixed with water and used as an excellent cleaner?
Lemons
Using this item belonging to a resident can result in a step away the first time, but an NTO if the behaviour is repeated
What is a resident's keys
Fruit flies are often attracted to these sweet kitchen items left on counters.
What is overripe fruits
Who can I talk to if I'm struggling with substance use?
You can talk to our addiction support team!
This includes Marshall and Steph!
True or False:
Many plants are toxic to pets and can be fatal if ingested
You can turn old, clean ones into tea towels and dust rags instead of buying cloths
What are t-shirts
You can do this when you don't feel comfortable asking someone to leave your unit?
What is call down or come directly to staff and ask for a step away to be provided
Cockroaches are attracted to water, so fixing this can deter them
What is leaky faucets
Who can I talk to about the COHB letter I received?
You can talk to a housing support worker!
This includes Nadesh, Erin, and Lisa!
What is the best way to train your dog?
Positive Reinforcement!
Research has shown that rewarding your dog or puppy for the right behaviour is much more effective than punishing your dog for the wrong behaviour. Try using a cue, like a high-pitched "yes!" and give a treat next time your puppy sits, shakes a paw, or goes potty outside.
What are the three ingredients behind the perfect homemade floor cleaner?
A medium sized bucket of water, a cup of white vinegar, and a tablespoon of dish soap!
Letting in NTO'd individuals on multiple occasions could result in what?
What is an exit from the program
This is a major cause of bed bug infestations spreading
What is picking up items, specifically furniture, from the street, the dumpster, and second hand stores without inspecting them.
Who can I talk to about my dietary restrictions and issues I'm facing with food and nutrition?
You can talk to your food facilitators!
This includes Mackenzie and Renee!
What cannot be left out around your pets?
Drugs or drug paraphenalia
Choking hazards (items small enough to be swallowed can result in choking or blockages)
Old/rotting food
Pet urine or feces must be cleaned promptly for their safety