PV&G
Purpose, Vision & Goals
I keep your essentials close, hands-free and neat,
For errands or workouts, I'm quite the treat.
What am I?
What is the Everywhere Belt Bag?
Fire and smoke fill the air
loud noises alert the building
Where do we meet?
What is Kirbys Ice House?
What constitutes an open ended question?
what is who, what, where, when, why
What is 15 orders/per hour
ACE
Attend
Create
Encourage
Layers of foam cushion support your feet,
Designed for days at home or on the go, I aim to please.
What am I?
What is the SwayDay Mule?
These shoes are identified in the back with Blue Tape
What is Showcase shoes?
What is the ACE Regional Target?
What is 80. Bonus points if you can tell me where we sit currently? 53
What form should you fill out if an item can't be found during an Omni pick?
What is the Omni Cancellation Tracker
DOFI
Direct of First Impressions
Technical meets tailored,
In these pants, you'll feel powerfully sleek with our Luxtreme four way stretch fabric.
What am I?
What are the DayDrift Pants?
What competitor is in our previous location?
Vuori
This behavior includes observing non-verbal cues, understanding guest motivations, and using names to show you're listening — all key actions in building trust with a guest
What is Attending to the unique needs of each guest?
How many units should be refilled in 30 minutes?
what is 33 units/per 30 minutes
UPT
Units per Transaction
DOUBLE JEOPARDY!
Lululemon launched its first men's clothing line, humorously named "Anti-Ball Crushing"
What are the ABC Pant?
what is the updated sop for returns?
What is pulling items 5 at a time to process?
This tactic includes helping guests navigate the store, reviewing product benefits using the 6Fs, and inviting guests to try items on to enhance product interaction.
What is Creating opportunities for the guest to experience the product?
What is the Service Level Agreement (SLA) for a BOPIS order? (How long do you have to fulfill orders?)
What is 1 hour after the order is made
DOUBLE JEOPARDY!
SOP
Standard Operating Procedure
Cozy and oversized, I keep you warm,
With a funnel neck, I bring no harm. Repurposed plastic waste creates my rich texture
What am I?
What is the Scuba Oversized Funnel Neck Half Zip *Waffle?
what is the updated hemming process?
What is tagging the hemming with a new WWMT and hemming sticker?
“You’re going to love those pants for your trip — they’re perfect for travel and dinner!” is an example of this technique.
What is Encouraging the guest’s decision to purchase?
What is the standard size run?
0-1
2-1
4-2
6-2
8-2
10-1
12-1
14-1