Title of the Song
We will rock you
Queen
Main character in Pirates of the Carribean
Jack Sparrow
What are the 3 identifies required to verify patient?
First name, last name, DOB (plus a third identifier if needed)
One taught me love
One taught me patience
And one taught me pain
Now, I'm so amazing
Thank you, Next
who is the voice of groot
Vin Diesel
A patient provides a new insurance plan, but it's not active yet. What do you do?
Add the plan to the appointment note, don’t update the record, and advise the patient to call back once it’s active
I'm in the mood to help you, dude! You ain't never had a friend like me!
Friend Like Me
who is the voice of Maui
Dwayne Johnson
What specialties allow anestablished status if the patienthas seen any provider in thatgroup within 3 years?
General Pediatrics, OB/GYN, Internal Medicine, and Family Medicine.
MUSSSTARD!!
Who dies in a sinking ship when "he lets go"
Jack Dawson
What tool should be used toconfirm if the requestedappointment type is covered byinsurance?
The PAR grid or crosswalk within Provider Search in Salesforce
I'm hurting, baby, I'm broken down
I need your loving, loving
I need it now
What is the movie where the character thinks the sky is falling?
Chicken Little
What extra step is required when registering a newborn who doesn’t yet have a first name?
Use “Baby Girl” or “Baby Boy,” and advise the parent they must complete a name change form at the visit.
Today I don't feel like doing anything I just wanna lay in my bed
The Lazy Song
A man that is wearing all black with a mask that covers his whole face and sounds like he is having breathing problems
Darth Vader
What should you do if Real-Time Eligibility (RTE) is downwhile verifying insurance?
Document “Insurance: RTE down” with plan name and ID in the appointment note.
Hey, she want that lovey-dovey (Lovey-dovey)
That kiss, kiss (Kiss, kiss)
Kiss, Kiss
I am the counter partner of Batman
Robin
What must be documented inSalesforce for a Healthfirst auditcall under “Call Reason” and“Outcome”?
Healthfirst Audit Call - Advised next appointment time of (DATE) at (TIME) for (REASON FOR VISIT)