Five9 First Touch Statuses (Scenarios)
Let me think it over. I don't want to apply for anything right now. Call me back in 2 weeks.
What 1st touch completed - DV (Demonstrating Value)
Ugh! I need this before I can finish this Lumion Payment Plan. I'm stuck!
What is the Student's state.
I am interested but I will need a couple of weeks to come up with the deposit. So right now there is nothing I can do.
What is offering EASY START!
Let me make sure I switch to this Campaign before I call my student to ensure they see my number vs. a general 800 number.
What is my Personal Campaign?
Jeez. I don't have time to calculate these 26 days. Where was that info again?
What is the Lumion Tab on the 2025 pricing guide?
I will check your Next Steps email and apply for Climb this evening. I'll catch you later. I need to head out to work!
What 1st touch completed - PP (Partnership Proposal)
My student is ready to take advantage of this 50% offer she received. Wow, we last spoke in August! What was that campaign again?
What is Reach Back Campaign from Ibo
What time was orientation this Thursday?
What is 6 pm EST
Student has expressed they can't commit to the program right now. (They were not irate/upset/angry) However, they did not express to be on the do not call list.
What is Not Interested?
What is the "Coaching" button
I just got an email my loan was FULLY approved! Let me just double check with my spouse before we proceed. I am pretty sure there won't be any issues.
What is 1st touch completed - Neg (Negotiation)
They want to go with this fully deferred option and not start making payments until 3 months after they complete the program.
What is Ascent?
I'll be 17 next week and I want to learn some coding so I can build a game. I guess I can't enroll huh?
What is getting the parent's permission and having them sign the enrollment agreement.
Ugh. Another recording picked up and the recording said the number has been disconnected.
What is Invalid Number?
My boss keeps emphasizing these type of leads convert so much better and all eyes are on how well we convert them.
What are GTC (Glyphic Target Call) Leads.
I have been waiting for your call! I really want to get started. Can you please call me at 3 pm EST?
What is 1st touch completed - DV (Demonstrating Value)
My student just emailed me wondering why his Edly application has not gone through. I SWORE they completed everything!
What is linking their bank for the micro-transaction to verify they have a valid account.
I will need to talk to my spouse before I do anything. Unfortunately they are out of town for work.
What is requesting a 3-way conference call.
This student lives in a Latin American country. What was that dispo again?
What is Out of Market?
Let me login here to check my schedule for next week.
What is WFM?
I get paid on Friday and will pay the $500 Lumion. Is 2 pm EST okay?
What is 1st touch completed - Neg (Negotiation)
They accepted and I see "Remaining balance Open". I need to take this next step.
What is Climb FFP - Collect the $500 deposit
My student registered on the platform and registered for Orientation. Next up I have to schedule for this type of call with this person.
What is the Strategy Call with the Learning Coach
This student does not speak english. Is should dispo as...
What is Contacted, disqualified?
Wait! Why do I see a duplicate lead for my student? I better go to the watercooler channel and ask....
What is Merge the deal cards