Credentialing
Basics
Systems &
Tools
PPHP Cred
Workflow
Compliance
& Standards
Fun Facts & Team Trivia
100

What does PSV stand for in credentialing?

Primary Source Verification

100

What cred platform do we use to verify licenses and credentials?

Verifiable

100

Where does HR submit internal hire requests?

ASANA

100

Which organizations set credentialing standards we must follow?

CMS and NCQA

100

Which NFL team has a raven as its mascot?

Ravens

200

What’s the standard recredentialing cycle per CMS and NCQA?

Every 36 months

200

Which system generates provider denial reports?

Salesforce

200

Who loads provider rosters in SF? 

Provider Relations

200

What must be maintained for all committee members?

Signed confidentiality and conflict of interest forms

200

Name the artist? 

Frank Sinatra

300

Can a Clinical Social Worker have a CDS or a DEA? 

None. They can't prescribe.

300

What system do we use for provider data and claims configuration?

HealthAxis (HAX)

300

Who handles removing internal hires AND plan providers from systems when offboarded/terminated?

Dylan

300

What must occur if a provider is denied credentialing?

Notify Claims (Claims updates HealthAxis)

300

What does "YOLO" stand for? 

You Only Live Once

400

What database verifies provider malpractice history?

NPDB (National Practitioner Data Bank)

400

Which tool sends automated status updates to Clinical teams for internal hires?

ASANA

400

What triggers a provider’s file to move from “QA Review” to “Pending CMO/Committee”?

Audit Review by Coordinator

400

What kind of files require Level 2 peer review?

Death, License Issue, or claims over 350k

400

What city is known as the birthplace of Jazz? 

New Orleans

500

Who approves providers after Level 2 peer review?

Credentialing Committee

500

Who sends CAQH and Onboarding forms for internal hires?

Tracy Hopewell (EHR Configuration & Integration Analyst)

500

What’s the average turnaround time for our internal credentialing process?

39 Days

500

What documentation is needed for an annual delegation audit?

PnP's, Credentialing Systems Controls Oversight Report, Minutes, Ongoing Monitoring Evidence, Roster

500

What is the name of the game show where contestants wear green tracksuits in a deadly competition? 

Squid Game