Identification Rules
Funding
Disclosures
Eligibility Types
Common Talking Points
100

Prohibited ID format for new memberships.

What are electronic versions of IDs? 

100

The maximum amount allowed to fund new membership. 

What is $100

100

This system automatically verifies the existence of a membership application. 

"What is MORE AP?"

100

Active duty, reservists, veterans, and retirees fall under this eligibility type.

What is "Military Service"

100

Charge off paid in full alert use this system to reestablish a membership.

What is "UAD?"

200

This document list acceptable forms of identification for account opening 

What is The Customer Identification Program (CIP) document?

200

These two card types are accepted for funding a membership. 

What is Visa and Mastercard?

200
This workflow should be used for what membership application. 

What is Adult?

200

Parents, spouses, and siblings of members qualify under this type.

What is "Related to Navy Federal Member?"

200

This overview should be discussed to educate members about costs. 

What is "Schedule of Fee's and Charges"

300

Government issued card that is not an ID. 

What is a Social Security Card?

300

Navy Federal- issued cards cannot be used for this purpose. 

What is "funding a membership?"


300

Debit cards cannot be ordered during this process 

What is "the new application workflow?"

300

DoD employees and contractors, including foreign nationals, qualify under this category. 

What is "DoD Employee/Contractor?"

300

This $5 hold is placed on every new membership savings account.

What is "the new membership share savings hold?"

400

ID's that cannot be uploaded for identification purposes in MORE AP. 

What is a US Military?

400

This type of transfer is no longer an option for funding. 

What is "ACH"

400

If an applicant does not have this type of address, you can use MORE AP

What is "Email?"

400

Living at the same address and contributing to household finances qualifies you under this category.  

What is "Household Member"

400

Services that should be offered when doing a new membership.

What are "Digital banking setup and product options?"

500

All IDs must be presented in this form, not electronically. 

What is "Physical form"

500

Besides cards, these two methods can be used to fund a membership.

"What are cash and check?"

500

This is the minimum share required to open a membership account. 

What is "$5"

500

This group became eligible through a Merger with USA Federal 

What is "Select Employee Group (SEG)"

500

MORE AP is the acronym for what?

What is "Membership Onboarding Reimagined Experience Application Pipeline?"