STRESS
BURNOUT
RESILIENCY
SITUATIONAL
AWARENESS
FATIGUE
100

Stress is a harmful risk factor for health when there is a perceived __________ between an excess of demands and the individuals ability to meet them. 

What is imbalance?

100

Factors that contribute to the incidence of burnout include cynicism, emotional exhaustion, and lack of sense of personal ________ .

What is accomplishment?

100

Resiliency is the ability to do this in response to changes or disturbances.

What is adjust?

100

The NTSB identifies approximately 85% of incident reports include a mention of loss of situational awareness. Most mishaps result from a series of this. 

What are poor decisions?

100

This is a primary cause of fatigue in shift-workers, such as air traffic controllers

What is sleep loss?

200

In ATC, this occurs when demands exceed someone's abilities, leading towards reduced performance and an increase in errors.

What is overload?

200

This burnout component, when applied to military ATC, involves the feeling of decreased effectiveness and  lacking achievement.

What is personal accomplishment?

200

In the high-risk aviation environment, resiliency involves maintaining performance through this process when faced with disruption or adversity.

What is adaptation?

200

In ATC, controllers refer to their mental image of current traffic as this, which relies on accurate Situational Awareness.

What is the "picture"?

200

ATC rotating shift work causes this type of fatigue by poorly aligning work schedules with the body's normal rhythm.

What is circadian disruption?

300

In the FAA's Human Factors Design Standard, a poor interface design can contribute to this type of stress, because it increases mental workload.

What is cognitive stress?

300

Routine exposure to high-stakes ATC tasks can lead to this burnout dimension which is characterized by detachment or the poor treatment of others.

What is de-personalization?

300

In ATC, this factor enhances resiliency by enabling responses to changing demands and promotes stress recovery.

What is flexibility?

300

Situational Awareness is the perception of relevant information, a comprehension of its meaning, and the prediction of future this.

What are outcomes?

300

This factor, which is common with rotating ATC shifts, refers to the reduced performance during nighttime, particularly between 0200 and 0600.

What is Window Of Circadian Low?