Corporate Sustainability Basics
Management Control Systems
Organizational Change
Reporting & Accountability
100

This refers to meeting present needs without harming future generations.

What is sustainability?

100

These systems help managers monitor performance and achieve goals.

What are management control systems?

100

Organizational change usually happens over this period of time.

What is over time (or gradually)?

100

This type of report shares information about environmental and social performance.

What is a sustainability (or CSR) report?

200

Corporate sustainability usually includes these three dimensions.

What are economic, social, and environmental?

200

This type of control involves measuring performance against targets.

What is performance measurement (or diagnostic control)?

200

This occurs when accounting systems are updated to include environmental measures.

What is management accounting change?

200

Companies often publish reports to build this with stakeholders.

What is legitimacy (or trust)?

300

When a company focuses only on profit and ignores environmental impact, it is neglecting this dimension.

What is the environmental dimension?

300

When managers regularly discuss risks and uncertainties, they are using this type of control.

What is interactive control?

300

Change can be driven by both internal managers and these outside pressures.

What are external stakeholders (or regulations/society)?

300

Measuring sustainability performance increases this.

What is accountability?

400

This happens when companies say they support sustainability but do not change their actions.

What is greenwashing (or symbolic action)?

400

Clear rules and limits that define unacceptable behavior are known as this.

What are boundaries?

400

When reporting influences internal systems, this relationship is described as this.

What is interplay?

400

Too many vague goals can reduce this in a company’s sustainability strategy.

What is focus (or effectiveness)?

500

Sustainability becomes strategic when it is integrated into this core business element.

What is decision-making (or strategy/operations)?

500

Embedding sustainability into control systems makes it more this.

What is strategic (or effective)?

500

Sustainable change requires altering both systems and this human element.

What are values (or behaviors/culture)?

500

When companies use sustainability reports to guide priorities, set targets, and manage risk, reporting is serving this broader organizational purpose.

What is management control (or strategic control)?