Your pencil breaks during class. On a scale of 1 to 5, this type of problem is a 1. What kind of problem is it?
A small problem
What are two "magic" words or phrases show you appreciate what someone did for you?
"Please" and "Thank You"
Your friend looks down at the floor and isn't talking. What are they most likely feeling?
Sad or embarrassed
_____________ means both people give a little to solve a problem.
Compromise
When someone is talking, looking at their face and nodding shows you are doing this "active" skill.
Active listening
When someone is hurt and needs help from an adult, this is what kind of problem?
A big problem
What is it called when you wait for a pause in a conversation before you speak?
Turn-taking or taking turns
Why might someone laugh during a serious moment?
They might feel nervous, uncomfortable, or unsure what to do.
True or False: the first step in solving a conflict is staying calm.
True
Someone trips and knocks your books over. Before you get mad, you look at their face and see they look surprised and worried. Does their look tell you that they tripped and knocked your books over on purpose or accident?
On accident
When someone cuts in line but no one is in danger, this is what kind of problem?
A small problem
Using a calm tone during a disagreement helps the other person feel this feeling.
Safe or respected
Looking at a situation from another person's point of view is called what?
Perspective-taking
Using "___-Statements" (like "I feel sad when...") is a way of communicating feelings during an argument.
I-Statements
You think a joke is funny, but your friend isn't laughing. What is the "social cue" that tells you to stop?
Body language
What is it called when your reaction is a Level 5 (screaming) but the problem is a Level 1 (dropping a glue stick)?
An overreaction
Using this kind of tone when you're upset helps solve problems instead of making them worse.
A calm/controlled tone?
Knowing that your friend might be sad because their dog is sick, even if you are having a great day, is called having what?
Having empathy
Assuming someone is being mean without checking is called making what?
Making assumptions
When a conversation feels like a game of catch, when do you know that it is finally "your turn" to throw the ball back?
When there is a pause in the conversation or someone asks a question
True or False: a "medium problem" (like a disagreement with a friend) can be solved without a teacher.
True
The same words can sound kind or rude depending on what?
Tone of voice
You and a friend are looking at the number "6" on the floor. You see a 6, but from where your friend is standing, they see a 9. This is classic example of having different __________.
Perspectives
Solving a problem by working together toward a shared goal is called what?
Cooperation
You are at a table with three classmates working on a science poster. You are really excited because you know a lot about space, so you start sharing every fact you know. At first, your partners are nodding and looking at you. But after a few minutes, you notice that Sarah has started doodling on the edge of the paper, Leo is looking at the clock, and Maya has stopped making eye contact and is just saying "Yeah... cool" in a very flat, quiet voice. What are the three physical "clues" that tell you the group's feeling has changed?
Doodling/distraction, checking the clock, and loss of eye contact