Conversation Skills
What is a good way to start a conversation?
- Use a greeting/Introduce yourself
- Ask an open ended question
- Talk about interests
You see a friend drop their books in the hallway, what should you do?
- Help them clean up their books
- Ask them if they need help
Jack studied really hard for a test but did not pass, how do you think he may feel?
- Disappointed, sad, upset, worried, anxious, stressed
What is one example of appropriate workplace behavior?
- Show up on time
- Teamwork
- Positive attitude/Respectful
- Hardwork
- Follow rules
Name one quality of a good friend
- Kind/Caring/Compassionate
-Funny/Positive/Fun
-Good listener/Supportive
-Trustworthy/Honest
-Reliable
- Ask follow up questions/Make comments
- Active listening
- Turn taking
- Face the speaker
Your teacher gave directions but you missed an important part, how do you handle this?
- Politely ask the teacher if they can repeat the directions
Taylor just found out she got the job she applied for, how do you think she feels?
Excited, happy, relieved
What should you do if you don't know what to do/understand instructions?
- Ask for help from boss, manager, coworker
- Ask for clarification
If a friend is feeling sad, what can you do?
- Comfort/Support them
- Ask them if they are okay
- Listen to them
What is an example of a question you may ask to start a conversation?
- What's your name? How are you?
- Do you have any weekend plans?
- Many ways we can start a conversation/Many right answers
Friends are encouraging you to do something that makes you feel uncomfortable, what should you do?
- Tell them you are not comfortable participating
- Talk to a trusted adult
Jason answers a question wrong and other classmates laugh, how might he feel?
Embarrassed, upset, sad, frustrated
- Being late/Not showing up
- Ignoring instructions
- Using your phone too much during work
- Negative attitude
A good friends ALWAYS agrees with what I say? True or False
False, friends are allowed to have different interests/views but can talk about them respectfully
What are things we want to avoid during conversation?
- Interrupting
- Not listenting
- Hogging the conversation
You overslept and are running late to work, what should you do?
- Contact your boss to let them know you will be late
- Apologize for being late
Sam's partner suddenly ends the relationship, how might she feel?
Heartbroken, sad, confused
You have too many tasks and can't finish on time, what should you do?
- Prioritize tasks
- Communicate with boss/manager
- Ask for help if needed
If your friend hurts your feelings, what should you do?
- Talk to them about it
- Tell them how you feel
Role-play starting a conversation with someone new
- Used appropriate greeting/Asked a question
A friend posts an embarrassing photo of you online without your permission, what do you do?
- Tell them you want them to take it down
- Tell them how it makes you feel
Riley expresses feeling unsure about what he wants to do after graduation, how may he feel?
Confused, nervous, worried, anxious
What do you do if you have a disagreement with a coworker?
- Stay calm
- Listen respectfully
- Develop resolution/Compromise
- Ask a supervisor if necessary
What is something you do to be a good friend?
Many right answers!!!