Controls
Name 1 update from our most recent what's new in our branch procedures and policy change
Starting today, when you’re helping a client complete a transaction on CA or TE and the system prompts for additional authentication (one-time passcode or approval through Chase Mobile), you’re no longer required to view the customer’s device.
What's our branch OSAT score YTD?
97.3
Receive $....... towards select flights and hotels through Chase Travel with the Chase Reserve Card
3000
This official currency was recently added to wire transfers- updated May 8
Ghanaian Cedis (GHS)
Name the 3 Key drivers on a OSAT Survey
Greeted
Called by name
Thanked
Have you ever had a call with a client disconnect unexpectedly? Now you can provide that extra level of hospitality with a quick follow-up by using the new......................
Disconnected Call email template.
The authority limit for funds transfer transactions in Customer Assist has increased from $100,000 to $........... for all RBs, ARBs and ABs.
250,000
Chase nearly....?..branches in ..?... states and the District of Columbia, .........?..... ATMs
5000, 48, 15,000
Do authorized users get their own priority pass on the Chase Sapphire Reserve card?
Do authorized users get their own DashPass on the Sapphire Reserve Card?
YES – Authorized Users get their own Priority Pass + 2 guests free.
YES – Authorized Users can get their own DashPass
Name the 2 action plan our Branch Action Plan?
1- portfolio contacts with meetings held
2- Deepen relationships on TE & Platform
How many days do clients have to complete a survey?
what is the timeline for clients to receive a survey?
7 days
Next day
Name our Q2 Campaign
''Build Tomorrow Today” campaign